David Maister on the Role of Management

The role of management is to:

  1. Provide a clear purpose for the organization, so that the individual can decide whether that purpose is one they can believe in and contribute to;
  2. Help the individual find his or her passion, providing alternatives, encouragement, support during rough times;
  3. Provide clear and honest feedback;
  4. Enforce common standards so that the individual is part of a community of like-minded people of whom the individual can be proud.

Anything missed out? I’d love to hear your comments.

If you marked yourself (or your management team) out of ten on each of these four aspects, how would you score?

What could you do, most quickly and easily, to increase your score?

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