I have been following Tom Peters work for over 20 years now and he rarely disappoints. On his blog today he publishes a list of 27 practical ideas that will transform an organisation.
\nRead, pause, think, do!<\/p>\n
The Top 27: Twenty-seven Practical Ideas That Will Transform Every Organization<\/strong><\/p>\n
1. Learn to thrive in unstable times\u2014our lot (and our opportunity) for the foreseeable future.<\/p>\n
2. Only putting people first wins in the long haul, good times and especially tough times. (No “cultural differences” on that one! Colombia = Germany = the USA.)<\/p>\n
3. MBWA\/Managing By Wandering Around. Stay in touch!<\/p>\n
4. Call a customer today!<\/p>\n
5. Train! Train! Train! (Growing people outperform stagnant people in terms of attitude and output\u2014by a wide margin.)<\/p>\n
6. “Putting people first” means making everyone successful at work (and at home).<\/p>\n
7. Make “we care” a\/the company motto\u2014a moneymaker as well as a source of pride.<\/p>\n
8. All around the world, women are an undervalued asset.<\/p>\n
9. Diversity is a winning strategy, and not for reasons of social justice: The more different perspectives around the table, the better the thinking.<\/p>\n
10. Take a person in another function to lunch; friendships, lots of, are the best antidote to bad cross-functional task accomplishments. (Lousy cross-functional communication stops companies and armies alike.)<\/p>\n
11. Transparency in all we do.<\/p>\n
12. Create an “Innovation Machine” (even in tough times). (Hint: Trying more stuff than the other guy is Tactic #1.)<\/p>\n
13. We always underestimate the Innovation Advantage when 100% of people see themselves as “innovators.” (Hint: They are if only you’d bother to ask “What can we do better?”)<\/p>\n
14. Get the darned Basics right\u2014always Competitive Advantage #1. (Be relentless!)<\/p>\n
15. Great Execution beats great strategy\u201499.9% of the time. (Make that 100% of the time.)<\/p>\n
16. A “bias for action” is a “bias for success.” (Great hockey player Wayne Gretzky: “You miss 100% of the shots you don’t take.”)<\/p>\n
17. No mistakes, no progress! (A lot of fast mistakes, a lot of fast progress.) (Australian businessman Phil Daniels: “Reward excellent failures. Punish mediocre success.”)<\/p>\n
18. Sometimes “little stuff” is more powerful than “big stuff” when it comes to change.<\/p>\n
19. Keep it simple! (Making “it” “simple” is hard work! And pays off!)<\/p>\n
20. Remember the “eternal truths” of leadership\u2014constants over the centuries. (They say Nelson Mandela’s greatest asset was a great smile\u2014you couldn’t say no to him, even his jailors couldn’t.)<\/p>\n
21. Walk the talk. (“You must be the change you wish to see in the world.”\u2014Gandhi)<\/p>\n
22. When it comes to leadership, character and people skills beat technical skills. (Emotional Intelligence beats, or at least ties, school intelligence.)<\/p>\n
23. It’s always “the little things” when it comes to “people stuff.” (Learn to say “thank you” with great regularity. Learn to apologize when you’re wrong. Learn the Big Four words: “What do you think?” Learn to listen\u2014it can be learned with lots and lots of practice.)<\/p>\n
24. The “obvious” may be obvious, but “getting the obvious done” is harder said than done.<\/p>\n
25. Time management is the only real “control” variable we have.<\/p>\n
26. All managers have a professional obligation to their communities and their country as well as to the company and profit and themselves. (Forgetting this got the Americans into deep trouble.)<\/p><\/blockquote>\n
You can read the original post here<\/a>.<\/p>\n
27. EXCELLENCE. ALWAYS. (What else?)<\/p><\/blockquote>\n