However when the economy takes a downturn it is easy for the tyranny of the bottom line to ride rough shod over effective people development processes.
As Gill Corkindale says:
“People skills will be more important than ever as we head into the uncertainties of 2008. The threat of recession, global credit squeezes, and political uncertainty will magnify the challenges all businesses will face … But without emotional intelligence, clear communication, delegation, feedback, giving recognition and celebrating success, companies will fail their employees, their customers, their shareholders and all their other stakeholders. Ultimately, they will probably fail completely.”
While you might be itching to crack the whip, focus on sales and reduce costs – you must maintain a focus on people and relationships. Only by effectively managing team members will you enhance the efficiency and effectiveness of your organisation.