“It is not the brains that matter most, but that which guides them – the character, the heart, generous qualities, progressive ideas.”
Dostoyevsky
This is a great quote that reminds us that management, especially progressive management, is not so much about techniques and tools but about our basic stance in relation to those we manage.
Certainly in sports management the role of the manager is to help each individual to perform to the maximum of their potential. In business I think it is a minority of managers who see this as their job. Instead they see it as about keeping people working in boxes on organisation charts – sometimes supressing their development order to retain them.