I get fired up about management because it the best tool for helping both organisations and the people that work in them to make progress.
Outstanding managers are able to facilitate the progress of both the individual and the organisation and to connect these in a way that results in win/wins for both.
They do this by:
- regularly creating time and space to allow people to understand what progress looks and feels like right now – for them and for the organisation
- building a consensus around the ‘direction(s) in which progress lies’
- enabling people to make things happen in pursuit of progress – they promote a ‘bias for action’
- by building the skills and confidence of people to act creatively and pro-actively in pursuit of progress within the mission, vision and values of the organisation.
One of the greatest opportunities for performance improvement is to take more time to explore these questions about progress in some depth and then to link them to immediate next steps – practical things that individuals and groups can do to close the gap between where we are now and where we want to be. And this is what Brilliant 121s are all about.