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Choosing a Strategy – The Big Leap Forward or Tiny Steps?

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Choose Your Way Forward

Every organisation is looking to improve the effectiveness and the efficiency of its operations. We are all looking for ways to make progress.

The Big Leap

Most of the time organisations go for a ‘big leap’ strategy. They choose a framework or mental model to hang their change efforts on (swot, lean thinking, systems thinking, balanced scorecard, 6 sigma, quality models etc) and then go through a process of ‘strategic planning’ followed by an implementation phase when employees are ‘engaged’ to make change happen.

They plan the jump, build the ramp and then open the throttle. This is by far the preferred choice of most organisations and some of them manage to make the leap.

The Tiny Steps

This is a much more unusual strategy for making progress. The first step in making this work is getting every one in the organisation crystal clear on what the organisation exists to do and how they can contribute. This is where third sector/social change organisations have a real advantage over the profit chasers because of the potential that lies in giving people the chance to make a real difference in society.

The second step is about talking to employees one-on-one every week – about what they have done, what they are going to do and how they can build their contribution in the future. Working with simple management tools including feedback, coaching and delegation these one to ones provide the vehicle for continually keeping everyone ‘aligned’ and contributing to the organisation. Every week it provides an opportunity to coach, improve and delegate. And these processes generate progress and change through a series of tiny steps. Every employee growing their contribution – every week. Week by week, person by person progress is made.

This ‘Tiny Steps’ strategy is a pretty rare choice for organisations to take. It does not rely on gurus or consultants to make it work. It does not need to be underpinned by advanced training – it requires time, commitment and discipline. It requires great management – not great theory.

So choose your way forward with care.

So What Do You Want to Learn to Do?

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Progressive Manager Network Workshops are focussed on helping you to learn and put into practice management tools and processes that will make you a more effective manager. Each workshop will run typically for 2-3 hours.

Workshops currently available include:

  1. Using 121s Effectively
  2. Giving and Getting Great Feedback
  3. Practical Coaching for Progressive Managers
  4. Hold More Effective Meetings
  5. Effective Delegation – helping your team to grow and get more done
  6. Performance Improvement through Effective Recruitment and Retention
  7. Managing Virtual Teams
  8. Your Role in Effective Employee Development
  9. Putting Strategic Thinking to Work
  10. Making Performance Reviews Work
  11. Managing Your Boss – building a relationship that works – for both of you
  12. Effective Communication – Listening and Responding – especially when you have to say NO!
  13. How to work with Alpha Males, Alpha Females and Other Dominant Types
  14. How to work with Influencers, Persuaders and Sales types
  15. How to work with Steady Eddys’ and Edwinas
  16. How to work with the Rule Followers
  17. Coaching Under-performing Employees
  18. Using ‘Skip Level’ Meetings
  19. Receiving Feedback on Your Direct Reports
  20. How to Build a Network
  21. The Fallacy of Time Management – getting more done in a regular working week
  22. Using a Mentor to Develop Your Managerial Career
  23. Make Brainstorming Work!
  24. Preparing for Your Review
  25. Resolving Conflict Between Members of Your Team
  26. Managing During Mergers and Acquisitions
  27. When YOU have to train – how to do it well
  28. The Art of the Apology
  29. Accelerating Effective Internal Customer Relationships
  30. Developing Urgency in Your Team
  31. How to Make an Open Door Policy work
  32. Handling Peer Conflict
  33. Strategy and SWOT
  34. Clarifying Roles
  35. Using Goals and Objectives to Improve Performance
  36. Just What Meetings Do You Need? – Make Your Meetings Work for You
  37. Effective Influencing
  38. Using Emotional Intelligence as a Practical Management Tool

See something that you want to learn how to do?

Want to learn how to do something that is not on the list?

Then get in touch using the contact form

More Great Questions to Improve Performance

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In an earlier post – Great Questions for Improving Performance through 121s I offered some questions that have worked well for me in 121s.

Well, here are some more.

  • What could you do which, done really well, would make a real difference to this organisation?
  • What do you need, from me, in order to help you to make your best contribution to the company?
  • What are the things for which I, and the organisation, should hold you accountable?  What should we expect from you?
  • How can we best use your knowledge, skills, passion and interest to help the company develop?
  • Who uses the outputs of your work?  What can you do to make sure that your outputs are well used?

Of course these questions can also work well outside of 121s.  The real point is that only when you start to explore questions like these with each member of your team will you really start to improve communication, teamwork and performance.

And of course the answers to the questions change continually as the business and its environment change – so this needs to be an ongoing and frequent dialogue.

This is the real work of coaching, development and performance management.

The Only Thing I Can Manage

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It has yet to be proven that anyone can really manage anyone else. We can influence, encourage even persuade. But manage?

The only person that we can really manage is ourselves. So next time as a manager you are confronted with a problem start to look for the solution in ever increasing concentric circles – starting from your desk.

The only thing that you can manage is you.

Yet so many managers fixate on managing other people, managing problems and opportunities that they hardly ever consider their own potential for development and change.

  • What changes can you make in the way that you do your work that will help those that work with you to do their best work?Â