I have just started working with a national charity to improve performance management through an investment in management skills. The HR manager who I am working with said
“All of our managers have been through the NVQ level 3 in Management – but they are still unable or unwilling to recognise and manage under-performers”.
This shows the dangers of pursuing qualifications – rather than pursuing performance. We seem to be trapped in a public policy for vocational education and training that puts qualifications above practice.
We are getting a more qualified workforce – but not necessarily a more able one.
Or am I wrong?