Do you need to be?
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Do you need to be?
[youtube=http://www.youtube.com/watch?v=ZmuZI2SOVGw]
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Thinking of setting up a mentoring scheme?
Here are some top tips to improve the chances of success:
Please do add more….
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Most projects designed to promote enterprise tackle the problem head on.
When we say that a community ‘lacks’ enterprise we are saying that we believe fewer businesses are starting per head of population than is ‘normal’. Typically in a community that ‘lacks’ enterprise you might get 4 new starts per hundred adults per year. In an ‘enterprising’ community this is closer to 6 per hundred. This might not sound much of a difference – but this 2% increase could in theory be worth millions in a local economy. We are usually also saying that fewer businesses are registering for VAT than we would like. We want more business start-ups and we want more VAT registrations and all of our attempts to promote enterprise are geared pretty directly to these ends.
‘Never mind how you percieve your self interest. Just start a business. We will even make it easy for you’.
The assumption is that if we encourage more people to ‘be enterprising’, if we give them access to knowledge, skills and money then surely we will get more enterprise as a result.
In my view this is wrong headed.
I would argue that all human beings are innately enterprising. All of the time. It is a part of the human condition. We create and pursue a set of habits and behaviours that we believe will work in what we believe to be our self interest. Behaviours that will maintain our self image and help us to get where think we want to be. This IS enterprise. These behaviours and habits are a reflection of what we perceive to be in our ‘self interest’, and what we perceive to be our ‘power’. There are a massive range of ‘enterprising behaviours’ from claiming benefits and watching day time television through to planning a multi-million pound bio technology start up or a space tourism operator.
If our self interest is ‘to maintain the status quo’ then we will get the power we need and our enterprising behaviours will serve this goal.
Ditto if our self interest is ‘to be a millionaire by the time I am 30’.
A thorough development and negotiation of self interest is central to the kind, and extent, of enterprise that emerges. If we want ‘more’, ‘better’ enterprise then we should focus our efforts on helping more people to clarify their self interest and build their power to pursue it.
Chasing More Enterprise
Often what we call ‘enterprise’ (or more accurately ‘count’ as enterprise) is a set of behaviours generated in order to comply with a system of stick and carrots that we have carefully constructed to pursue our policy goals. This is not enterprise. It is compliance. Manipulation.
Helping individuals to clarify self interest – to work out what they want to spend their time and energies doing – is not a trivial task. It takes a strong relationship (confidential, compassionate, challenging, person centred rather than policy driven) and sometimes many months of introspection and exploration of options. Helping people to recognise the difference between self interest and selfishness and to recognise and adopt the principles of ‘sustainable’ enterprise cannot be rushed.
But when we get it right we can bet that much more enterprise will emerge. Not only will the economy benefit but our community will become much more vibrant too.
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Julia Middleton has written an interesting piece for the Institute of Directors. She argues that we need to decouple ‘enterprise’ from ‘self interest’.
Julia contrasts the motivations of the bankers – ‘primarily financial‘ with the interests of Narayana Murthy, Chair of Indian IT giants Infosys – primarily about a ‘wider social gain‘.
Julia suggests that ‘Bankers’ are primarily motivated by self interest, while Murthy was motivated by a wider social need that ‘transcended’ personal gain.
“Many people wondered why I wanted to take such a risk, to create, at that time in India, a company that would set a new standard of ethics in business. I had a good job, I was married, I had a small child, and I was brought up middle class. It was no easy decision. But all of us are driven by factors that transcend the hygiene factors: money and position. We all want to do something noble and make a difference to the context.”
Julia argues that this view of enterprise is “glorious and grand and is delivered the world over by people motivated not only by personal gain but also by the needs of their communities and countries. It is enterprise at its best—enterprise decoupled from self-interest.”
But Murthy was acting EXACTLY in his own self interest. He was driven by factors that ‘transcended the hygiene factors’. He was driven to do something ‘noble’. He believes that everyone else is as well. Presumably even bankers?
In my book, both enterprise and entrepreneurship are all about ‘self interest’ and ‘power’. About taking decisions and actions that work for a self interest that has been properly understood and negotiated. Not simply in terms of profit, but in terms of sustainability, and wider societal impact. Some bankers seem to have managed this ‘proper negotiation of self interest’ more effectively than others. As indeed have some IT companies.
Perhaps Julia is arguing that good enterprise is ‘selfless’ rather than ‘selfish’?
I would argue that both of these are equally dangerous foundations on which to build an enterprise. The middle ground of self interest, where my hopes and aspirations (to get rich, to save the whale, to reverse climate change, to do something noble) are properly and sustainably negotiated with the interests of others provides the only strong foundation for a sustainable, progressive and effective relationship.
I cannot be always giving (selfless) nor can I be always taking (selfish).
The point is not that we should decouple enterprise from self interest – but that we should work with people to ensure that their self interest is both rightly understood and properly negotiated with both the present and the future. That personal perceptions of self interest remain dynamic and relevant (witness Bill Gates journey from techy to philanthropist – all the time pursuing his self interest).
Instead of urging people to put self interest to one side we should be urging them to put it ‘up front and centre stage’. We should then help them to explore how their self interest ‘works’ with the self interests of others. To understand how self interest is served by helping others. How association, co-operation and mutuality work in pursuit of individual and collective self interests.
Because it is the mutual negotiation of self interests, and access to the power to pursue interests effectively, that provide the basic building blocks of civic society.
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I am no fan of entrepreneurship based reality TV – however I do make an exception for Gerry Robinson’s Big Decision. The basic premise of the programme is as nauseating as most – Sir Gerry Robinson, one of Britain’s most respected businessmen, comes to the rescue of several companies across the UK, armed with his personal cheque book. The ‘white knight’ rides in carrying all before him with his expertise and cash.
But the reality of the programme is somewhat different. On occasion Gerry refuses to open his cheque book because he recognises that an injection of cash will actually prevent the management team from doing what has to be done. And he seldom ‘diagnoses and prescribes’, preferring instead to use good questions to get the various members of the management team to face up to what they know has to be done – but have previously repressed.
It is also clear that any help that Gerry is able to offer is based on a real human connection. There are tears, anger, fear and real affection and caring as well. And in my experience these emotions are always present whenever help is ‘non-trivial’. Yet most business advisers tend to professionalise their relationships with clients. They objectify both the company and the management team – viewing it as a black box to be fixed – rather than a very human system of passions and self interest in which they too need to participate.
Carl Rogers in On Becoming a Person had this to say:
It has gradually been driven home to me that I cannot be of help …by any means of any intellectual or training procedure. No approach which relies upon knowledge, upon training, upon the acceptance of something that is taught, is of any use. These approaches are so tempting and direct that I have, in the past, tried a great many of them. It is possible to explain a person to himself, to prescribe steps that should lead him forward, to train him in knowledge about a more satisfying mode of life. But such methods are, in my experience, futile and inconsequential. The most they can accomplish is some temporary change, which soon disappears, leaving the individual more than ever convinced of their inadequacy.
The failure of any such approach through the intellect has forced me to recognise that change appears to come about through experience in a relationship.
…
If I can provide a certain type of relationship, the other person will discover within himself the capacity to use that relationship for growth, and change and personal development will occur.
Carl Rogers – On Becoming a Person
Although Rogers background was in psychotherapy his practical interests were in all kinds of helping relationship. I don’t know if Gerry has ever read any Carl Rogers, or is a student of person centred helping relationships, but I am certain that he understands that it is his relationship with the people behind the company that matters most to his ability to help – not his expertise and cheque book.
It is his ability to build the relationship through openness, empathy, rapport and congruence that makes Gerry perhaps Britain’s most powerful company helper.