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Enterprise, Community and Complexity

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Enterprise, community and complexity.  Slippery words.  So slippery that I wonder what can be meaningfully written about them.  But I will have a go.

Having worked on these ideas for many years I hold my beliefs tentatively.  But they offer the possibility of a very different direction for both promoting enterprise and building ‘harmonious and cohesive’ communities.  And few would argue that we don’t need a fresh approach.  That more of the same will get the job done.

It won’t.  We need to innovate and experiment.

Lets start with ‘enterprise’.  First, empty your mind of all those misconceptions that I must be talking about ‘business start’s, ‘cash flow forecasts’, ‘profits’ and ‘Dragons’.

I am not.

I am talking about enterprise as a measure of ‘agency’ in one’s own life.  The extent to which an individual is able to recognise what ‘progress’ (another slippery word) means and to take action its pursuit.  This is what I mean by enterprise.  It is the product of clear self-interest (I know what I want) and power (I have the confidence, skills and knowledge to take organised action in its pursuit).  An enterprising person is one who is clear on what they want from their life and actively pursues it.  An enterprising community is one which has many such people – because they are valued and supported.

If self-interest is ‘enlightened’ then it is likely that the product of enterprise will be a positive contribution to society.  If on the other hand self-interest is poorly understood then the product of enterprise may be damaging.  Enterprise in itself is not an inherently good thing. If we are going to pursue this route then we need to have faith in the essential positive nature of human beings.

If we are serious about developing ‘enterprise’, rather than managing the outputs that most enterprise funders are looking for, we need to concern ourselves with the development of self-interest and the accrual of power.   We are in the realms of person centred facilitation and education.  Not business planning.  This is an enormous shift both in what we do, and how we do it.   Helping people to clarify their self-interest and find the power to pursue it requires very different structures and processes.

It is worth noting that if you have money, there is a fair chance that at some time you will have hired a coach to help you with the difficult and personal work of clarifying self-interest and gaining the power you need to pursue it. And if they were a good coach they would not have manipulated you towards their preferred outputs – but would let you work on your own personal agenda.  If you have little or no money the chances of you ever having access to such a potentially transformational relationship are slim to none.  The relationship that you have with various ‘helpers’ is likely to be one where they try to manipulate you ‘back to work’, towards a ‘healthy diet’  or some such policy goal of funded output.

Over the last few years I have spoken with many enterprise educators, bureaucrats and practitioners and they have all accepted that this conception of enterprise has merit.  Not only will it help us to get more business start ups, but it will also help us to get large numbers of people acting in pursuit of their own wellbeing – however they define it.  It will also help us to make significant and real progress towards PSA 21 – Building More Cohesive, Active and Empowered Communities.

Which brings us to the question of how does this conception of enterprise  fit with ‘community’?

Community is a property that emerges when individuals and groups learn to negotiate their self-interest with the self-interests of others.  Community is an emergent property.  If this contention is right then it raises serious questions about approaches which attempt to provide short cuts to community (building community centres and one stop shops for example) without addressing the preconditions necessary in a complex adaptive system (such as society) for its emergence.

Community emerges when individuals learn how to associate and collaborate in pursuit of mutual self-interest.  When they recognise that the best way to achieve their own self-interest is to help others to achieve theirs.   When they understand the nature of reciprocity.  Or to borrow the words a well known Business Networking group that ‘givers gain’.

A beautiful by product of this is a raised awareness of the importance of difference.

If I learn how to associate and collaborate with someone who has different skills and knowledge, or a different cultural heritage to my own I am likely to gain more opportunities than if I associate with people who are pretty much the same as me.  Association across race, gender, age and so on provides the key to opportunity and provides a precondition that will allow harmonious communities to emerge.

With difference comes both opportunity and resilience.

Enterprise Coaching – One Day Workshop

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Just been putting together a one day Introduction to Enterprise Coaching programme. Unfortunately because delegates are coming from far and wide we have a late start and early finish.
Here is the outline:
10.30 Arrive, register, welcome etc
11.00am Introductions and Objectives Exercise
11.30 – What are we Trying to Achieve with Enterprise and Entrepreneurship?
12.00 – Self Directed Learning – a framework for managing and leading our own development
12.30 – When I was a Kid – An Insight into (part of) our target market
13.00 – Lunch
13.45 – Situational Enterprise – understanding technical and psychological demands of the service
14.15 – The Enterprise Coaching Cycle and 4 Interventions styles
15.00 – An exercise in acceptant interventions
15.30 – Self image and enterprise
15.45 – So what might change?
16.00 – Close
How does it look?  Interesting?  Challenging?  Relevant?

Just been putting together a one day Introduction to Enterprise Coaching programme. Because delegates are coming from far and wide we have a late start and early finish.

Here is the outline:

10.30 – Arrive, register, welcome etc

11.00am – Introductions and Objectives Exercise

11.30 – What are We Trying to Achieve with Enterprise and Entrepreneurship?

12.00 – Self Directed Learning – a framework for managing and leading our own development

12.30 – When I was a Kid – An Insight into (part of) our target market

13.00 – Lunch

13.45 – Situational Enterprise – understanding technical and psychological demands of the service

14.15 – The Enterprise Coaching Cycle and 4 Interventions styles

15.00 – An Exercise in Acceptant Intervention

15.30 – Self Image and Enterprise

15.45 – So what might change?

16.00 – Close

How does it look?  Interesting?  Challenging?  Relevant?

What else would you want to see covered?

There is so much material and so little time!

Ripples Out – Reflections

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First of all congratulations to everyone involved (Lippy Films, Yorkshire Forward, Together for Peace and local residents) in creating a powerful, provocative  film.

I sincerely hope that it helps disturb the comfortable equilibrium in Leeds (and beyond) that exists between the controllers of the public purse and the developers.  There maybe a brief window for reflection while development is ‘put on pause’ by recession – but I am sure that we will soon see business resumed as usual – if only temporarily.  At the moment, conveniently, there is no other game in town.

The likelihood of this will be increased if we focus our time and energies in trying to ‘influence’ the processes of planners and developers.  This will be playing their game – on their terms.  And I have a sneaking hunch about who might win – no matter how articulate and informed those that advocate the voice of the community are.  We also run the risk of further contributing to the dilution of our personal power as now, instead of relying on planners, we learn to rely on ‘our representatives’ to create a better future for us.  Developers and communities can become bedfellows – trading favours, but they are unlikely to become allies – they are seeking different and mutually exclusive goals.

The ‘Planners Analysis’ that says ‘give us time to finish‘, ‘forgive us a few mistakes‘ and ‘we just need to complete our investments‘ essentially says that ‘Planning’ works.  Visions, blueprints, plans and ‘investments’ will lead us to a better world.  ‘You ‘the people’ will be well looked after once we have engineered things fully – but we need more than 10 years – much more‘.

Can I be the only one that doubts this promise?

Am I the only one that thinks they, the planners, don’t really believe this themselves?

But it keeps the Porsches and the Mercedes on the road.  This is an unsustainable and unjust paradigm for progress that we engage with at our peril.  Our best endeavours are perhaps focussed on the search for a new paradigm for progress.

Perhaps the root of the problem is a perception that it is the decisions and actions of ‘others’ that largely determine the course and quality of our lives.  That the quality of our lives depend on decisions about where money is spent and what infrastructure is built.  If ‘others’ make the wrong decision or do their jobs badly our communities will be broken.  This is a dangerous and pernicious myth made even more dangerous and pernicious by an obvious ‘face validity’.  But we have learned that it takes more than PVC windows and doors to ‘renew’ communities.  Physical infrastructure creates profits (on a good day).  It rarely creates sustainable progress.

If we believe that others have ‘the power’ then we are relinquishing ours.

Finance and infrastructure accrue as a by-product of community.  As by-products of people (diverse tribes including inventors, creatives, workers, financiers, developers, mothers, carers, young and old, healthy and sick, bureaucrats and anarchists – you get the picture?) collaborating to make ‘good’ lives and ‘good’ work.  They are seldom the preconditions for it.

And now, more than ever before, what we need to produce is not profit or GDP – but ‘wealth’; that stuff which remains when the money has run out – wellbeing.

Learning to collaborate to do ‘good work’, understanding what ‘good work’ is – learning to use our talents to create (private and common) wealth (not just profits) for our communities offers us a more robust framework for progress.  These are the challenges that require our time and our attention.  Thankfully they are much less expensive than buildings and ‘walkways in the sky’.

If this analysis offers hope we need to allow a new cast to take to the stage.  Architects, planners and bureaucrats must become the servants of community rather than its masters.  Community development workers (not outreach workers paid for by the state to deliver outcomes), and educators (not teachers paid to deliver ’employer’ requirements) perhaps hold the keys to this kingdom.

Perhaps this is a crude analysis.  I do not believe that planners, architects and developers are bad people.  Nor that there is any planned assault on community.  This is cock-up – not conspiracy.  Nor do I believe that vibrant communities can develop without an effective dialogue with planners.

It is just that this is not the place to start.

Social Participation and Enterprise

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One of the key themes explored at the recent Future Gov Work Better Together event was the promise that ‘social participation gives people the power to self-actualise’.

I am sure it does.

However ‘social participation’ has also been the technology of choice for us human beings to make progress at all stages of Maslow’s Hierarchy – not just at the ‘self-actualising’ peak. Competence in social participation (or what de Tocqueville called ‘association’) and the ability to negotiate self interest through effective collaboration is one of the critical enablers in community and personal development.

Whether it is learning to share a cave (or a housing estate) to meet needs for shelter and warmth, putting together a team to start a new business venture, or pursuing self actualisation, effective ‘social participation’ is the key.

The challenge facing us here is promoting social participation, collaboration, association. Not technology. In very few of the communities where I work is the REAL barrier to progress access to a networking site or high speed internet access (although these are cited usually after lack of money and skills).

It is often a lack of understanding about how collective self interests can best be met through negotiation and association.  About the need to see what can be contributed rather than taken.  About the need to build real trust rather than uncomfortable bureaucratic ‘compacts’.

The other barrier to social participation in the real world is an almost complete loss of belief that progress IS possible – manifesting itself in apathy and resignation. A belief that perhaps this is as good as it gets – and, if it is going to get any better, those bloody politicians had better get their fingers out, because I AM POWERLESS.

So IF we are serious about trying to shift the enterprise culture of a community we need to be in the game of building social capital, self belief and personal responsibility for making things happen.

Mentoring for Enterprise

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Thinking of setting up a mentoring scheme?

Here are some top tips to improve the chances of success:

  1. Educate mentees in how to choose and use a mentor – this will provide a better return on investment than training people in how to be good mentors
  2. Offer a mentor matching service – but always encourage people to look for their own mentors first – this ensures relevance
  3. Always encourage people to check out a few potential mentors rather than allocating them one
  4. Train people who have already been approached to become mentors – avoid training a whole bunch of people who want to mentor, but for whom there is no demand

Please do add more….