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Change is Good

May 14, 2009 by admin

I have just come across a really good online video, thanks to Phil Gerbyshack, called Change is Good.  It seems to sum up so many of the principles that I try to teach people how to practice in my PMN workshops.  (There are still someplaces left on Giving and Getting Great Feedback on 20th May in Leeds).

The film is only a couple of minutes long but contains so many great hints, tips, reminders and pointers to profound truths that should have immense implications for personal and organisational change.

Why not show it at your next team meeting and see what reactions, suggestions and feedback it elicits.

The video has a soundtrack – but still works if you are not sound enabled!

Change Is Good – The Movie

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Filed Under: Leadership, management Tagged With: change, communication, creativity, Culture, culture, Leadership, learning, management, Motivation, passion, performance improvement, performance management, practical, progressive, strategy, transformation

BGT Still Providing Management Lessons

April 14, 2009 by admin

One of my very early posts featured Paul Potts on Britains got Talent.

Well BGT proves itself to be the reality show of choice for the progressive managers looking to learn.

Forget The Apprentice and Dragon’s Den.  For lessons in authenticity, body language, hidden talent, and managing expectations.

Watch the video on youtube here.

Filed Under: Leadership, management Tagged With: creativity, Culture, culture, Leadership, learning, management, passion, talent

Conscious Capitalism

April 6, 2009 by admin

I have been watching a movement develop over recent years called ‘conscious capitalism’ or ‘conscious business’.  It provides a different take on what it means to be a ‘social enterprise’.  The idea is being pioneered by amongst others, John Mackey, CEO of Wholefoods Supermarket.  In a recent speech he says:

A Conscious Business is one which has two major attributes that define it:

  1. It has a deeper purpose beyond only making profits. Just like individual people by following their hearts can discover their own sense of deeper purpose, so can the business enterprise. I believe that great businesses have great purposes that inspire them to higher levels of success. Think for a moment about some of the greatest businesses in the world and ask yourself whether they exist to fulfill a greater purpose beyond only maximizing profits. Certainly Apple does, driven by its intense desire to create “insanely great” technology which transforms our lives in positive ways. Clearly Google does too with its passion for discovery and desire to operate an ethical company. One of the best examples in the world is Grameen Bank in Bangladesh founded by 2006 Nobel Peace Prize winner Muhammed Yunus, which exists to end poverty in Bangladesh and throughout the world. Every business has the potential to discover and actualize its higher purpose—it has the potential to become more conscious.
  2. The Conscious Business also understands the interdependency of all of the major stakeholder groups—customers, employees, investors, suppliers, communities, and the environment—and the business is managed to consciously create value for all of these major stakeholders. Instead of viewing the stakeholders in terms of win-lose relationships with conflicts of interest dominating their interactions, the Conscious Business understands that there is a harmony of interests between the stakeholder groups and that by working together greater value can be created for all of them. At Whole Foods we understand that management’s most important job is to make sure the team members are well trained and happy at their work. The team members in turn understand that their job is to satisfy and delight the customers and happy customers result in happy investors through the prosperity of the business. A virtuous circle is created with all of the stakeholders flourishing together.

Who will create the Conscious Businesses of the 21st century—businesses that have deeper purpose and are managed consciously to create value on behalf of all of the stakeholders?

John Mackey, May 2008

This feels to me like a much more coherent, honest and powerful approach to making business work for the planet than cleaving it along  ‘social enterprise = good; for profit = bad’ divide.

Of course words are relatively easy (although John Mackey has found that words have got him into lots of how water in the past.  We have to judge the movement by its achievements.  But I am hopeful.

You can read a much fuller paper by John Mackey called ‘Conscious Capitalism’ here.

Filed Under: Leadership, management Tagged With: change, creativity, Culture, culture, enterprise, Leadership, learning, management, Motivation, passion, performance management, practical, progressive, social enterprise, strategy, transformation, Values, values

Year 10 – Industry Day

March 19, 2009 by admin

My 15 year old daughter brought home a letter yesterday telling me about Industry Day:

In conjunction with our Work Related Learning programme, we have organised Enterprise Days in which all year 10 pupils will participate.

Hidden curriculum lesson 1: Enterprise is not about freedom of expression and choice – it is about complying with the policy dictats of bureaucrats. You’d better get used to following orders.

Teams of personnel from Industry will be coming into school to help run the days which aim to introduce pupils (to) aspects of Enterprise education.

Hidden curriculum lesson 2: Forget being a living, breathing person full passion, aspiration and imagination. Once you are in Industry (why the capital – Orwellian reference perhaps?) you are just personnel in teams. This way you don’t have to exercise any autonomy – you just have to follow orders. Enterprise is a bit like a strange cult – we will introduce you to some aspects. But others had best remain a mystery….

Hidden curriculum lesson 3: Understand the power of language to obfuscate and confuse. I am a professional in enterprise education and I have no idea what ‘aspects of Enterprise education’ are.

Activities will focus on developing skills such as team building and communication and will be an excellent preparation towards work experience and the world of work.

Hidden curriculum lesson 4: There is a thing called the ‘world of work’. It has laws, practices and ways of being that are different to the rest of society. You had better know how to conform.

Hidden curriculum lesson 5: If you struggle with team work and communication then the world of work/enterprise/Industry is not for you. You had better develop your potential to survive in other worlds. See Hidden curriculum lesson 14 below

Pupils will be working in teams and your child will take part in the Industry Day on one of the following days…

(and yes the first one is on April 1st – perhaps the whole thing is a spoof!)

Hidden curriculum lesson 6: There is little room for the individual in Industry. They had better learn how to smooth of the sharp edges and get along with people. We wouldn’t want too many ‘rugged individualists’ in Industry. Forget what George Bernard Shaw said about all progress depending on the unreasonable man. In industry we are polite, formulaic team players.

It is intended that pupils will not follow normal timings for the school day. The day will be as follows:

08:45am – Sign in at Reception

9.00am – Industry conference starts

10.50am – Break

11.10am – Conference resumes

1.00pm – Conference ends – pupils involved in the Industry Day should go home

Hidden curriculum lesson 7: The world of work is dominated by the bosses clock. You will do as you are told – when you are told. Because employers are benevolent you will get a break.

Hidden curriculum lesson 8: If we do not have enough for you to do you will be laid off early.

Hidden curriculum lesson 9: You had better get used to confernces in Industry. They are a lot like lessons – but longer.

In order to give the pupils a chance to experience some aspects of the world of work the pupils will be required to:

  • wear appropriate clothing for business; for the boys this could be simply school trousers, white shirt and a different tie (The David Brent school of office dress then). For girls, an appropriate example would be their normal trousers or skirts and a plain top (as opposed to the haute couture that they usually wear to school). This should not, therefore involve extra expense and I would stress that this is definitely not a ‘non uniform’ day.

Hidden curriculum lesson 10: In the world of work you will be one of many clones – similarly dressed and equipped to deal with the challenges of the stationery cupboard. In the world of work we will continue to discriminate by gender.

  • sign in at Reception by 9.00am. This will mean that for this day the pupils will enter through the main entrance.

Hidden curriculum lesson 11: We will confuse you by our ambiguity over timings. Although earlier we said that you could sign in at Reception at 08.45am – you must be signed in by no later than 09.00. Got it? Any non-compliance in the first instance will be dealt with by sarcasm. You should be clear that in the world of work though time-keeping is a tool of power and any difficulty you have with it could lead to severe disciplinary consequences

Hidden curriculum lesson 12: The world of work is obsessed with clocking in and clocking off on time – get used to it. Again forget autonomy, initiative and flexibility.

  • behave in an appropriate, business-like manner and follow all instructions from the personnel running the Industry Days

Hidden curriculum lesson 13: Learn to moderate your behaviour when in the world of work. Understanding the mysteries of what constitutes ‘business-like’ could hold the keys to the kingdom of the corner office on the third floor.

Hidden curriculum lesson 14: There are alternatives to the ‘world of work’. These include the worlds of:

  • warcraft
  • benefits
  • crime

If the ‘world of work’ as experienced on Industry does not set your heart racing and your soul singing then perhaps one of these is right for you?

It is no wonder that so many highly committed educationalists who take the development of young people seriously are less than supportive when it comes to ’embedding enterprise in the curriculum’.

If Enterprise champions are pedalling such ill-conceived and poorly thought through programmes they deserve to be left to their own devices.

My eldest daughter went through a similar programme last year. The highlight for her was the ‘Enterprise Wordsearch’. You have to love those teachers for their great sense of irony!

Filed Under: enterprise, entrepreneurship Tagged With: community engagement, diversity, enterprise, enterprise journeys, operations, passion, policy, strategy, training

18 tips for Better Partnership Working

March 18, 2009 by admin

I have just completed a 2 day workshop with a great group of partnership managers.  Here is what I learned!

  1. Get really clear and comfortable about your self interest. Your personal  reaction to the opportunities and possibilities offered in your role.
  2. Communicate this powerfully in language that the recipient will understand and value.
  3. Develop your professional self interest – the overlap between your individual/personal and professional/organisational response to what REALLY matters.
  4. Build your power to influence what really matters through investing in person to person relationships. Invest in a series of 121s. Share what really matters to you. Be clear on how they will perceive you.
  5. Use the allies/opponents/adversaries/fencesitters/bedfellows model to help you structure this.
  6. Become power hungry (why wouldn’t you want power to make what you believe in happen? Don’t leave power for the bad guys of this world to grab!)
  7. Building a powerful coalition around your ideas inside the business is as important as building one externally.
  8. Know your reputation – find ways to find what people REALLY think of you and your agenda – but are too polite to say!
  9. Don’t be busy fools. Work on the most powerful relationships. That is the relationships that give you the most power – this has little or nothing to do with the ‘authority’ power of the other party. Think leverage. Think goals.
  10. Think ‘enlightened self interest‘  and here.
  11. Ring fence thinking time – 2 lots of 90 minutes a week – to develop your agenda – rather than respond to the needs and agendas of others. This will increase your sense of control and reduce your levels of stress – as well as making you much more effective and creative. GUARANTEED.
  12. Agree on the ends.   Be different, challenging, creative and risky when it comes to the means. You don’t always have to play by the rules. Think Mandela.
  13. If you play by the rules of bureaucracy it will find ways of stifling change.
  14. Don’t let years of socialisation in being helpful and humble result in you being a selfless partner. Nobody wants to partner with Uriah Heep – but they may just take everything you have.
  15. Resist the safety of bureaucracy – maintenance, safety, dependency (external locus of control).
  16. Pursue the entrepreneurial way – greatness, courage and autonomy (internal locus of control).
  17. Don’t waste too much time and energy on the difficult people. Invest it in those who share your self interest – life is just better that way.
  18. Always take your own chalk and be cautious in your selection of cues….(this is not a mystical metaphor – just a statement of fact).

Anything I have missed?

Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakes.

Carl Jung

Filed Under: Leadership, management Tagged With: 121s, change, communication, creativity, Culture, improvement, innovation, Leadership, learning, management, Motivation, one to ones, passion, performance improvement, performance management, practical, progressive, strategy, time management, Values

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