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Archives for August 2008

Get rid of managers and we’ll all be happier

August 7, 2008 by admin

This is the title of a provocative post over at Management Issues.

Rather than adding value to their organisations, two thirds of British managers actually create negative working climates that leave employees feeling resentful and frustrated.

Research by Hay Consultancy has shown that a fifth of UK workers are frustrated in their jobs, with rigid bureaucracy and poor management structures and systems hampering innovation and productivity.

Half of workers believed they did not have the authority to make decisions crucial to their jobs, with the same proportion complaining of being discouraged from participating in decisions that directly affected their work.

Managers were failing to design jobs in such a way as to capitalise on the talents of their workers, Hay also argued.

More than a third of the workers polled believed their job did not make best use of their skills and abilities.

The study of more than 3,100 leaders across 12 industries found that close to half of the managers were creating demotivating climates for employees, while a further 15 per cent generated only a neutral environment.

Good managers who really add value (in the eyes of their employers and their team members) are few and far between.  Just a quarter of managers were able to create a high-performance climate, according to employees, and only an additional fifth managed to generate a ‘moderately energising’ working atmosphere.

But while the findings do not surprise me the headline (Get rid of managers and we’ll all be happier) does.

Getting rid of managers is not the answer.  Managing their failure to perform is.  In my experience if we manage managers well – tackle management under performance – and make sure that they manage effectively using feedback, coaching and delegation it is possible to quickly build a management culture that promotes high performance.

Filed Under: Leadership, management Tagged With: coaching, communication, decision making, delegation, feedback, Leadership, learning, management, Motivation, passion, performance improvement, performance management, practical, talent management

Arts, Crafts and Enterprise

August 7, 2008 by admin

I recently spent a day touring some of the enterprise development projects being supported by LEGI (in whole or in part) in Leeds.

The variety in the physical spaces that we visited was incredible:

  • an old warehouse that had been converted to shared work spaces rented by the hour by aspiring artists (screen printing, wood working, jewelry making etc)
  • two ex middle schools that have been refurbished and are about to opened as mixed use incubator/work spaces with restaurants, bars, gyms etc
  • a brand new modular building with funky furniture and desk space in one area and what looked to the untrained eye like a very well planned and equipped building training environment on the other
  • and a couple of generic office spaces that have been rented in the community to provide drop in space for potential entrepreneurs and administrative bases for outreach workers.

What struck me on the day was how some of these places seemed to ‘fit’ with the local community that they were situated in – and for whom one could see a demand. Indeed they seemed to have evolved as a natural consequence of local peoples passion, skills and interest (in jewellery making, screen printing, etc).

In contrast some of the others appeared to be quite out of context with the immediate environment (you know how you recognise the ‘new build funded by the public purse’ in the middle of a run down estate) with funky furniture and expensive fittings that on on the one hand send a clear message of valuing local people (YOU DO DESERVE THIS) but may provide easy targets and ammunition for the cynics as well as making them quite intimidating to some local residents.

Underlying each of the projects there is a strategy based on a set of assumptions about how enterprise development will work in the locality and with a certain target group.

I personally believe that much more work remains to be done to clarify these assumptions and strategies so that they can play an effective part in project development.

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Filed Under: enterprise, entrepreneurship Tagged With: community, development, enterprise, entrepreneurship

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