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People are our Most Important Asset…

April 4, 2008 by admin

That is the ‘espoused’ theory in just about every business I have EVER worked in or consulted for. It says it on the web site and in the annual report so it must be true.

But the theory in practice is usually a very different one.

  • People are a controllable cost
  • People are interchangeable parts – just fulfilling job descriptions
  • ‘Good people’ require little or no management time (“You want me to spend 30 minutes a week looking after our most important asset? Don’t you know I’ve got problems to sort out…Any way they know what they are doing and wnat me getting in the way…”)
  • ‘Mediocre people’ require little or no management time (“They do a decent job – as long as I don’t expect them to take initiative, make things better or use their common sense”).
  • ‘Bad people’ eat up hours of management time (“I have to be on their backs all the time – the problem is that you can’t sack anyone in this organisation…”)

This theory in action is a little bit like the moonwalking bear. Unless you look for it you won’t know its there.

Sorting out these problems requires a bit of structure, some commitment and a fair bit of courage.

Filed Under: Leadership, management, Uncategorized Tagged With: enterprise, entrepreneurship, Leadership, learning, management, performance improvement, performance management, Uncategorized

Entrepreneurship and community development

April 4, 2008 by admin

Imagine a community that is seeking to develop itself.

Now imagine that you were given the chance to bring 100 people to the community. You had to choose between:

  • 100 artists
  • 100 politicians
  • 100 planners
  • 100 entrepreneurs
  • 100 writers
  • 100 scientists
  • 100 engineers
  • 100 inventors

Which group would you choose?

Why?

Filed Under: enterprise, entrepreneurship Tagged With: community, development, enterprise, entrepreneurship, professional development, strategy

In Praise of Praise – Wally Bock

April 1, 2008 by admin

 Power of Praise

Wally Bock has written a great post on the power of praise in management.  It includes sections on:

  • What we know about praise
  • What we know about how to give good praise, and
  • Why don’t managers praise more?

If you find giving affirming feedback difficult – or just want to get better at it then have a look at his post.

Filed Under: Leadership, management Tagged With: change, communication, feedback, Leadership, learning, management, performance improvement, performance management

Why Aren’t We Mowed Down in the Rush…

March 28, 2008 by admin

 Mowed Down in the Rush To Enterprise

More enterprising communities are stronger, wealthier, happier and sustainable.  

Aren’t they?

The advantages are obvious.

So how come, when we’ve explained the benefits of enterprise so carefully, and offered all the help and support any budding entrepreneur could possibly need, we’re still not mowed down in the rush as enthused and energised communities respond to the call?

Filed Under: enterprise, entrepreneurship Tagged With: barriers, community, development, enterprise, entrepreneurship

Managing ‘Enterprise’ Support

March 28, 2008 by admin

DCLG has sparked a renewed interest in enterprise in deprived communities with its investment in Local Enterprise Growth Initiative.  The focus on enterprise is in danger of being overwhelmed by the much larger and wider  investments going into the worklessness agenda (with more of a focus on routes into employment rather than creating your own work).   It must be quite strange from the residents point of view.  One week someone from the ‘Government’ is urging them to get ‘a great business idea’ or ‘start a social enterprise’ and the next week someone else is telling them to ‘brush up their CV’,  ‘join a job club’ and ‘seek work’.  I suppose we should not be surprised that these appear to be competing initiatives at the neighbourhood level – fighting to engage the same people in their respective ‘customer journeys’.   But I would like to think that more could be done to help individual residents to see these as two possible options on their journey.

I think it is interesting to meet the range of service providers involved in the local enterprise work.  Some come from a very ‘public service/third sector’ orientation while others have a much more ‘follow the money’ mentality looking to deliver the outputs (often very poorly specified) at lowest cost.   This latter group usually have more experience of the way that public money is spent and understand that at some point they will be held to account for what they done.  From day one they count and record what they think will interest the funders.   The worrying thing for me is that both sides of this divide need a little bit of what the other side has to offer.  Both risk failure for different reasons.

It is also clear to me the LEGI investments are not an end in themselves but rather provide an opportunity to play a part in a much monger term, potentially lucrative and worthwhile game.  The cities and regions that can show that they can take public sector funding and provide a return on that investment in terms of reduced benefit budgets, improved health and psychological well being, reductions in crime and grime, increased tax takes and NI contributions and a whole range of other social and economic benefits will surely position themselves well for future investment.

Those that deliver a range of occasionally interesting, but ultimately unproven projects, are unlikely to see further funding once the LEGI money runs out.  My worry is that some do not seem to be aware of the possibility of this larger game and are happy to settle for the effective project management of what they already have resigned to the fact that it will all be wound up in a few short years when the money has all been spent.

So the challenge is to create significant value from the current investments and to demonstrate that value in hard cash terms to funders.

Filed Under: enterprise, entrepreneurship, management, Uncategorized Tagged With: community, development, enterprise, entrepreneurship, management, strategy, Uncategorized

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