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The Heartbreak of the Musical Entrepreneur

February 19, 2010 by admin

[youtube=http://www.youtube.com/watch?v=EAtBki0PsC0&feature=player_embedded]

Some whimsy (with a message) for @culturevultures

Filed Under: enterprise Tagged With: enterprise, enterprise journeys

It’s not just about raising aspirations…

February 19, 2010 by admin

This was one of the key points from the Enterprising Places Network event run by Enterprise UK in West Yorkshire yesterday:

  • It’s not just about raising aspirations but about raising realistic aspirations.
  • Projects and initiatives need to adopt a sustainable approach and offer support in long-term engagement.
  • Partnership working presents a great deal of opportunity.
  • Enterprise is often about taking risks.

And, yes, bears do sometimes go to the toilet in the woods.

Contrary to the blog and tweeting from the workshop (done in real time by a rep from the Enterprise UK PR company) for me at least the Enterprising Places Network event was ultimately a disappointment.

Our hosts at the Cottingley Cornerstone Centre were friendly and and the lunch was substantial – but the acoustics in the room were terrible.  I hate to think what it is like when the centre is full of children.

But the problems for me were the ‘case studies’.

After introductions and context setting, Wakefield District Housing kicked us off with Chief Executive Kevin Dodd talking about the importance of carrots and sticks (I think he called them incentives) to encourage people to be more enterprising.   And by more enterprising it seemed he meant mainly getting back into the labour market.  Indeed this theme about job creation and routes into employment kept recurring.  There is more to an enterprise culture than tackling worklessness.  If someone’s behaviour is motivated primarily by the way that bureaucrats arrange carrots and sticks it cannot be described as enterprising.  Compliant, yes.  Enterprising, no.   So think long and hard.  Do we want our tenants to be compliant fodder for employers or enterprising?

We then heard a little about what Wakefield District Housing is actually doing to promote enterprise.  This consisted mainly of sending young people on Outward Bound Courses and providing mentoring in Wakefield secondary schools.    I worked for Outward Bound for a couple of years and have much time for them.  They develop many things, teamwork, leadership, followership – but I am not certain about enterprise.  I would need to be convinced.

And I am not clear how mentoring programmes help individuals to become more enterprising.  Especially when mentors encourage young people to take their eye off of their dreams and start to think seriously about Plan B.  ‘I know you want to be bassist in a rock band but really, don’t you think you should apply to study plumbing at the local FE college?’   ‘We need to be realistic with our aspirations’.  I personally think this shows a weak understanding of how people hold and transform their dreams and ideals without being told what is realistic by ‘authority’ figures.  It is not our job to decide what is possible….

The main reason schools welcome Mentors is because they can provide a little bit of additional 121 support to help pupils at school.  It is not about making them more enterprising. It is about improving school performance.   Too often enterprise is snuck in on the back of ‘improving educational attainment’ or ‘improving attendance’ ie providing incremental support to the mainstream pedagogy, curriculum and assessment, when in fact it offers radically ‘different keys’ to ‘different kingdoms’ for an increasingly large group of pupils that mainstream education fails to serve well.

But what was most puzzling to me was why a social landlord in particular would engage in such activities.  In what way does this build on the relationship between landlord and tenant?    Mentoring in schools is a fine way of delivering corporate social responsibility.  Personal development too is extremely worthwhile.  But neither of these builds on the unique relationship between landlord and tenant that I had hoped the workshop might explore.

Next up it was Connaught with a re-hash of last years Strictly Come Business competition.   Now I have problems with most types of ‘Enterprise’ competition and especially with those that base themselves on the Dragon’s Den format.  Dragon’s Den is  not a competition.  If investors believe a business offers a return, they invest.  You don’t have to ‘win’.  You just have to be investment ready.    In my opinion most winners of Dragon’s Den style enteprise competitions are not yet investment ready.  The journey to investment readiness can take years.

Does this competition format provide a serious and sustained methodology for creating an enterprise culture?  Or is it an easily costed and managed process that ticks the enterprise boxes?

If we put a leaflet through a door that says ‘Do You Have A Big Community Idea?’ most people will say ‘No!’.  The leaflet goes in the bin and those that might benefit most from our help to think in  more enterprising ways are lost.  At best we find a small minority who are already thinking ‘enterprise’ and give them a leg up.  This kind of enterprise skimming provides the sweet illusion of instant results but in reality changes little.  Indeed I think this kind of approach makes many of the 10 Commonest Mistakes in Encouraging an Enterprise Culture.

Networking over lunch, provided by local social enterprise Daisies, was fine and the presentations after lunch were good.  I especially enjoyed finding out more about CREATE and how they operated.  Competing on the basis of quality products and services rather than on the moral high grounds of SE seems like a winning and novel concept!

And a final talk through the development of Cottingley Cornerstone by our hostess for the day just re-affirmed how bloody hard this social enterprise game can be.  On a shoe string and continually seeking funding – but only that which fits with their mission and objectives.  Fingers crossed it stays that way.

My only problem with the afternoon sessions was that they seemed only loosely, if at all, connected to the theme of enterprise and social landlords.

So my main take aways from the day:

  • Social Landlords are coming under pressure from policy makers in Whitehall and the Housing and Communities Agency to do more to get their tenants to be enterprising.  The interest in enterprise is primarily policy led rather than informed by any real insights into how it might help to provide a better housing service and better places to live.
  • Landlords are not well placed to respond to this pressure because of their ‘unique’ relationship with tenants and also their relative lack of knowledge and understanding about developing an enterprise culture. It is not about ‘incentives’.  It is about power and self interest.
  • Just to be clear, I don’t think being a landlord helps if you are trying to promote behavioural change.  The tenants will always be looking for the ulterior motive.  For some housing cooperatives this maybe less of an issue.  But when did you last have a landlord who you could really trust to be working in your best interest rather than theirs?
  • There is an apparent willingness to adopt what has not worked in the past rather than to explore innovative approaches to building an enterprise culture.
  • There seems to be a conflation of enterprise with entrepreneurial.  A belief that more enterprising means more business-like.

So, as I said on my evaluation, the day was good in parts – although I  think we failed as a group to really get under the skin of the role of the social landlord in supporting an enterprise culture.

Filed Under: entrepreneurship Tagged With: barriers to enterprise, community development, community engagement, enterprise, enterprise coaching, enterprise education, entrepreneurship, operations, professional development, social enterprise, strategy

A Simple Solution to the Clarence Dock Ghost Town?

February 16, 2010 by admin

I am grateful to the very wonderful Emma Bearman (@culturevultures) for sending me a link to a piece  in the YEP by Rod McPhee in which he shows just how very simple it should be for the ‘big cigars’ of Leeds to sort out the Clarence Dock Ghostown in their upcoming ‘Summit’.  Apparently, ‘we just have to give people a reason to go there’.

Step 1 in the Mcphee masterplan is to significantly reduce the cost of parking in that part of town.  So the car park owner takes a financial hit.  Or the ‘costs’ are passed onto the tax payer.

Step 2: Get an ‘anchor’ tenant.   Find a ‘Harvey Nicks’ equivalent who will take up residence in the Dock and make it a ‘destination’.  Does Mr McPhee have any idea how many such developments are chasing so few ‘anchor tenants’ who have the money, the confidence and the brand power to really animate a new development?  Anyway – wasn’t this what the Royal Armouries was meant to do?  Perhaps we could ‘persuade’ Steve Jobs to open the North’s Premier Apple Store?

Step 3: Sort out the rest of the shops:  Cunning plan.  Perhaps Borders might like to open up an outlet?  Oh! Wait a minute…no….Most retailers are struggling to hang on even in places of high footfall.  Expecting them to move into a ghost town on the hope and a prayer that it is about to spark into vibrant commercial life is, well, naive.  Some of the early adopters who moved into Clarence Dock from the start have since pulled out as the enterprise fairytale failed to materialise.

Step4: Provide an entertainment complex such as a cinema or concert venue.  Smart idea that. Perhaps we could have Leeds Arena 2 please?  And put  another nail in the coffin of the few remaining independent cinemas in Leeds by bringing in another Vue or Showcase.  Yes, lets provide more playthings for the rats who are still running.

Step 5: Provide more facilities for the residents in the 1100 apartments that are down there.  Give them more of what they need – on their doorstep to stop them having to trek a whole mile into town.  Crikey, we have built them their own private footbridge over the river!  Of all of the neighbourhoods in Leeds that don’t have access to good affordable food shops I suspect the residents of Clarence Dock would not come high on the list of priorities.  And what sense does it make to reduce footfall and spend in the City Centre just to increase it in the Dock?  This is a zero sum game in which we would be robbing Peter to pay Paul.

Step 6:Stage more events – perhaps more markets to drag people in from the suburbs.  Well Mr McPhee in case you hadn’t noticed the markets have gone to the suburbs – at least the ones with cash – with popular farmers markets now established in most of Leeds leafy suburbs.  Now if we could develop a really impressive arts based market on a scale that would attract people from much further afield.

Whatever happened to the Dark Arches market?  Oh yes – it got turned into a car park.  And soon we will have another £13.6m thrown at the Dark Arches to provide the elusive residents of Granary Wharf and the not so elusive residents of City Inn a more convenient entrance to the station than our recently refurbished (£4.6m) Neville Street provides.

Step 7: Improve the road signs and make it easier for people to get there.  Hm!  If there is something there worth visiting the SATNAV and smartphone generation are going to find it Rod.  Inadequate signage might be a symptom of sloppy planning – but we are hardly dealing with root causes here.

Step 8: Cater for the office workers.  (A point of correction Rod, I don’t think there is a Starbucks there any more.  It wasn’t profitable.)  There is so much office real estate in Leeds chasing relatively few office workers.  We can try to make the place even ‘happier and shinier’ to attract those happy shiny people – but there are simply too many such developments in the City chasing too few employers.  And if Clarence Dock did become THE office destination of choice in Leeds – it would be to the detriment of other Leeds sites.  Unless of course we do (usually very expensive) deals to lure a large employer from out of the region.  But such inward investment rarely sticks.  This strategy fuelled growth through the nineties and the early noughties as we lured in financial services, call centres and the associated industries (including the euphemistically titled Gentlemans’ Clubs) but now that times are tough we can expect many of those to move on to pastures cheaper.

Rod says that sorting out Clarence Dock is hardly breaking the enigma code.  And following a recipe that says ‘throw money at it’  is indeed hardly rocket science. We could do the same thing with Holbeck Urban Village, Temple Works, Tower Works, Granary Wharf,  The Gateway, Wellington Place, Trinity, Velocitude, Lateral, The Mint and Raptor (OK some of those don’t actually exist – but you get my point!).  And Mr McPhee, despite £200bn of quantitative easing, there is still little or no money to throw at developments that cannot wash their face.  Nor will there be any time soon.

But just suppose for one moment that Mr McPhee got his way.   The big cigars decide to sell off some more of the family silver to throw good money after bad….The idiot proof answer to rebooting the Leeds economy is adopted…

More office work/more retail/more entertainment/more consumption?    A continued expansion of the rat race.  We are hardly looking at the yellow brick road to sustainability are we?  Nor are we looking at any realistic strategy for narrowing the gap in this city between the haves and have nots.  Instead we build a monetary vacuum cleaner to suck up as much money as possible from the Leeds economy and return it to institutional shareholders and investors based elsewhere.  Anyone still got a real appetite for ‘Business as Usual’?

So what is my alternative?  What would I do?

Well, I for one would do more, much more to encourage and develop enterprising people like Emma, whose work with Culture Vultures is done on a shoestring but makes a significant contribution to the cultural and economic wellbeing of the city.  And Emma is not a rare beast.  A magical entrepreneur.  She is just a (relatively) normal citizen – doing her bit, following her mojo.  There are thousands of people in the city doing remarkable projects, distinctive, creative and imaginative.

Let’s not subsidise the success of the ‘The Man’ in the big commercial (if only they were) developments.  Let’s invest in the many thousands of  wonderful residents in the city who are actively working to make things better.

Here is how. And here.

But this does approximate rocket science.  It is the enigma code.  But man HAS been to the Moon.  The Enigma Code was cracked. With care, passion, commitment and a tremendous sense of urgency.

It is not a quick, debt driven, electorally popular fix.

But it might just work.

Filed Under: Uncategorized Tagged With: community development, Leeds, Regeneration

Why IDB is Not So Smart…

February 15, 2010 by admin

Business Link is built around a proposition called IDB.  Inform, Diagnose and Broker.

Providing access to information, diagnosing problems, and brokering in people who can provide relevant specialist help.

As well as facing some tricky practical problems (making brokerage effective and impartial being just one) there are more significant problems with this approach.  It focuses on problems and weaknesses and assumes that these can best be managed by introducing the owner manager, or the management team, to an external consultant with specialist knowhow.

In spite of some very practical problems in making this work (has anyone got a brokerage platform that really works yet, or a methodology for diagnosing that is used consistently, objectively and effectively by all brokers?); the main problem is the occasional failure to get to the nub of the issue –  the make up of the entrepreneurial team and the managerial imbalance that, more often than not, is the root cause of the problem.

If a business is struggling with some aspect of its development, this is a clue that there maybe a weakness in the management team in that area.  It maybe a lack of knowledge.  Or a lack of passion for the specific activity.  It maybe that the knowledge and passion was never present in the management team (we don’t do enough to help entrepreneurs build a robust management team before they start up).  Or it may have just been lost over time as one, or more,  of the management team becomes complacent or jaded.   More often than not the underlying problem is in the current competence and passion of the owner manager or management team.  But this gets overlooked in our rush to broker in a solution.

A specialist is brokered in and the problem addressed.  Temporarily.  Often with limited success.

Why?

Because of the nature of the underlying problem.  There is no-one in the management team who really cares about this aspect of the business who has the passion and the tenacity to implement the recommendations of the specialists.  Giving marketing advice to someone who is not passionate about marketing is unlikely to lead to a roaring success.

The client often does not need brokering to a supplier of a one-off specialist solution.  They need to be helped to confront the structural weaknesses in their management team that allowed the problem to arise or the opportunity to slip by.

Filed Under: enterprise Tagged With: Business Link, development, entrepreneurship, management, professional development

The Failing Policy of Economic Cleansing

February 12, 2010 by admin

bridge to the south

The fortunes of Clarence Dock and Holbeck have long been intertwined.  Clarence Dock was a major transport hub in Leeds, where coal to power the heavy industry in Holbeck was brought in by canal barge from the coalfields of Yorkshire.

The decline of heavy industry in Holbeck led to the decline of Clarence Dock and most of Leeds – south of the river.

But over the last decade Clarence Dock has been ‘regenerated’.  According to one website it is

1.2 million sq.ft. of pure attraction. Clarence Dock is Leeds’ most exciting and largest mixed-use destination. Adjacent to the Royal Armouries the £250 million development has literally transforming the city’s waterfront creating a modern, vibrant and innovative urban destination.

(Glad to see that the money has gone into proper activities like planning and building rather than copy writing and proof reading!)

Holbeck too has had the benefit of massive regeneration.  In the order of £800 million of investment from the public and private sector to create Holbeck Urban Village:

Poised to become one of the most dynamic business and residential developments in the UK, Holbeck Urban Village is more than just another development.

A pioneer of urban regeneration, Holbeck Urban Village, will set new standards in sustainable development creating over 5,000 new jobs in the high value digital and creative media sector.

The language is interesting.  No ifs, no buts.  Bold, assertive and powerful.  No caveats about ‘economy permitting’.

Both developments are at the crossroads.  The websites may describe them as vibrant and dynamic but the reality is that they are in danger of becoming modern day ghost towns.  Shops going out of business and office space standing empty.  ‘Lively Piazzas’ standing lifeless.

But just imagine that all had gone to plan and that a vibrant economy had allowed these developments to soar with the eagles?  Ok we may have been looking at a sustainability nightmare and the already dreadful traffic problems might have been exacerbated.  But think of the jobs!  Think of the money!  Think of the GDP!  Think of the ever increasing value of the real estate!

And think about who would have benefited most?  Certainly not people who have for generations lived in and around the area.  Because this sort of development works (IF it works) by economic cleansing.  It works by attracting vibrant, creative and skilled people to shiny, happy places to work and live.  Our ‘gain’ is another communities loss.  It is a ‘zero sum’ game.

And as the land values are driven up, long standing local businesses are forced out.  When the cost of land south of the river was low it made good sense to brew beer on  a large scale.  It made sense to build a supermarket headquarters with low rise buildings and large car parks.  There was plenty of space and not many others looking to move in.  But this is regeneration.  We economically cleanse the area of those who cannot generate enough GDP for the space that they take up.

But economic cleansing is not just about business.  It is about housing too.  Land values and house prices are driven up on the edge of the city and justifications are made for further ‘regeneration’.   Family housing stock (low rise with gardens) are replaced by high rise designer apartment blocks.

The poorest are economically cleansed.  Driven from the valuable land even further into the margins of the city.

But the stalled economy, and the stalling developments, offer us a chance to demonstrate a different approach to economic and social development.  One that works with local communities instead of replacing them with the ‘creative classes’.  Perhaps we can challenge the basically unsustainable short cuts to economic development with sustainable long term approaches to community development.

Instead of ‘bankrupting the club’ in vain attempts at ‘Going Up A League’, perhaps we can start to seriously and strategically address the challenges of ‘Narrowing the Gap’?

My question?  Are community development professionals capable of offering a real alternative?

Filed Under: Uncategorized Tagged With: community development, Leeds, Regeneration

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