realisedevelopment.net

Just another WordPress site

Big Society Business Support in Leeds

June 20, 2010 by admin

On Friday afternoon @culturevultures convened one of the best business support/development sessions I have witnessed in the last 30 years.

Some 30 creatives came together in a room donated by a local managed workspace to provide peer to peer support on a range of topics related to marketing, branding, writing and social media.  Lots of expertise in the room, lots of desire to explore and learn.  No-one labelled as an adviser – no-one labelled as a client.  Just lots of people willing to share what they knew and ask for help with what they didn’t.

No public funding at all.  Just people donating whatever they thought it was worth.  Donations were used to help pay for cupcakes and cocktails and an afternoon of fun.

Business development as it should be.

This is what the public sector could be paying for.

Filed Under: enterprise, entrepreneurship Tagged With: enterprise, entrepreneurship, outreach, professional development, social marketing, social media, twitter

Leeds Venture Lab

June 17, 2010 by admin

[youtube=http://www.youtube.com/watch?v=Glo2wuXPjOw]

Why wouldn’t you join….

Filed Under: entrepreneurship

Enterprise, Self Interest, Power and Love

June 16, 2010 by admin

I have written before about the potential of representing enterprise (E) as a mathematical equation, and offered this as a starter for 10:

Enterprise = Power x Self Interest

This week I had a wonderful conversation with Mike Love – who runs Leeds based Together for Peace to explore some of his reservations about my work on community based enterprise and to help me understand some of his perspectives on community as the building block rather than individuals.  Mike is a deep thinker about philosophy, theology and social change and conversations with him are always a delight

We discussed the work of Adam Kahane – especially Power and Love – A Theory and Practice of Social Change . Kahane suggests that we need to learn to move forward in a rhythm in which power and love are exercised alternately.

This harks back to some ideas that Martin Luther King helped to articulate:

Power properly understood is nothing but the ability to achieve purpose. It is the strength required to bring about social, political and economic change…

There is nothing wrong with power if power is used correctly. You see, what happened is that some of our philosophers got off base. And one of the great problems of history is that the concepts of love and power have usually been contrasted as opposites — polar opposites — so that love is identified with a resignation of power, and power with a denial of love….

Now, we’ve got to get this thing right. What is needed is a realization that power without love is reckless and abusive, and love without power is sentimental and anemic. Power at its best is love implementing the demands of justice, and justice at its best is power correcting everything that stands against love.

So in the equation I have described ‘self interest’ – the role of self properly negotiated amongst others – can be seen as the exercise of love.  Love for self – and love for others.

So perhaps we could re-write the equation as

Enterprise = Power x Love

Love, in this case, for a better future for self and others – and power the ability to move towards it.

  • Enterprise without love can become exploitation of people and planet.
  • Love without power can be anemic and sentimental.

Good enterprise takes very seriously both concepts of love and power and seeks to use them in tandem to create a better world.

If we took this seriously our enterprise education programmes would focus on love at least as much as on power (the organisation of money and people to achieve purpose).  And our programme sand schemes would look very different.

More thinking to be done I suspect….

Filed Under: entrepreneurship Tagged With: community, community development, community engagement, development, diversity, Love, power, professional development, self interest, strategy, transformation

How to Depress an Enterprise Culture

June 14, 2010 by admin

Enterprise is a dangerous thing.

In the wrong hands it can re-distribute wealth from the wealthy and put it in the hands of the poor.  If this happens of course vast swathes of public services could be cut back.  Job Centres could be closed down, demand for health services might plummet and swathes of middle class ‘helping’ professionals could be laid off.  So, ensuring that enterprise culture remains depressed and marginalised  in some of our poorer communities is essential to social progress and economic recovery.

Here is your quick guide on how to do it…

  • Build a Public/Private Sector Partnership with the Mission of ‘Promoting Enterprise’

Counter intuitive I know.  But if it just looks like a government/council/housing association led initiative it may lack credibility.  Getting a few (even one) local business person on board will really increase credibility and increase the chances of winning investment.  Be very careful though.  Private sector people will actually want to see enterprise encouraged.  As soon as they see the real effects of the programme they are likely to flee like proverbial rats on a sinking ship.

  • Get your hands on a large sum of money

People are inherently enterprising.  They show all sorts of creative and innovative ways to make life better or at least more bearable.  Fortunately for us many of these (in fact the vast majority) don’t show up in our measures of enterprise so we simply deny them and state that communities with low start-up and VAT registration rates are ‘lacking in enterprise’. However, the point remains, people are inherently enterprising and if we wish to discourage enterprise it can be expensive.  A few million should do it to sustain a 2 or 3 year campaign.

  • Invest substantial sums in prolonged marketing campaigns encouraging enterprise and claiming that anyone can do it

I know this seems counter-intuitive.  If we want to discourage enterprise, then surely we shouldn’t be promoting it?  But bear with me – this works.  If we can get a message out there that says

‘You can be your own boss, running your dream business: All it takes is a bright idea and the determination to succeed’

…our battle is practically won.  Leaflets, posters, websites, adverts on commercial radio stations and buses.  Just flood the target areas of deprivation with marketing collateral.  Ideally also recruit some enterprise champions to attend local community centres and summer fairs handing out leaflets and letting everyone know just how much support is available to the would be entrepreneur.  And if you want to blow a few tens of thousands on a website too – well it will do no harm.

People will come forward in reasonable numbers especially if we help them out with bus fares, offer free lunches, crèches and hint at the possibility of funding to listen to our messages.  Enterprise for all, Anyone can do it, All it takes is hard work, You don’t even need a bright idea – we can give you one of those…

  • Procure Your Own MBA Enterprise (Lite)

Now all we need to do is feed them into an Enterprise MBA (anorexically) Lite.  Perhaps three half day workshops with a decent consultant who can make it all seem so very simple.  Half a day to work up the idea, half a day to develop a marketing plan and half a day to look at financials should do it.  Perhaps supported by a week-end Enterprise Show that offers ‘All you need to know about business in one day’.

Whatever you do please do not encourage team based start ups.  These are far too likely to succeed.  Encourage the myth of the ‘lone entrepreneur’ at every opportunity.

Now we can just sit back and wait.

If we work really hard at this within a year or two we can have perhaps 1000 bright shiny new businesses – most of them run by the gullible who really believe that with all the support available this should be easy.  And the magic starts.  They suddenly find that this is hard work, and it is relentless.  The business becomes like a cuckoo, requiring constant attention, dragging them away from family and friends, requiring time, money and lots of hard work.

NB be very careful not to provide any form of ‘relationship’ with your wannabe entrepreneurs other than the poorly transactional/technical.  You must never employ competent coaches who might help them to balance these tensions and maintain their motivation to succeed.  Instead employ people who have never run a business nor have been trained as coaches and use them as recruitment sergeants for the MBA Lite.  You can call them Enterprise Coaches.  Just make sure that their enterprise experience is limited and their room to coach negligible.  As our wannabe entrepreneurs start to feel and show the strain of running their own businesses we can start to blame their struggles on them.  ‘Perhaps you are just not cut out to be an entrepreneur’. Again avoid telling them the true stories of many successful entrepreneurs who often cut their teeth in failing businesses before finally finding a recipe for success.  Luckily there is a whole industry of motivational speakers and ex Apprentices who will help you to re-tell and re-enforce the Enterprise Fairy tale.  (NB don’t underestimate the budget you will need to procure their services.  This seems to be one area where the vast supply available has not resulted in driving down prices…)

  • Run a ‘Modest’ Grants and Loans Programme

Lending people money or even giving small grants to get their businesses started provides a wonderful mechanism to ensure that painful lessons about enterprise have a long-lasting and practical impact.  It also helps us to short-cut the most commonly raised objection to starting a business which is ‘I don’t have the cash’.  This is a vital step.  In its absence they may go and speak to lenders who will explain to them that their business is unlikely to work and that they will not be able to pay for any investment they seek.  THIS IS DISASTER!  We should do all we can to avoid exposing our wannabe entrepreneurs to such doses of reality.

By running our own grants and loan schemes we also help to lay the seeds for decades of resentment in the community.  Firstly we will have the chance to refuse many who apply for loans.  This really ticks them off, wastes their time, puts them off the enterprise process and makes them deeply suspicious of anyone who offers to invest in entrepreneurs.  And for those that we do make loans there is a good chance they will default – but even if they don’t they will see us as money lenders – and no-one really likes their lenders, do they?  And if we give them a grant, because no one else will lend them money – well we are almost certainly setting them up to fail.  If their business idea was inherently profitable they would not need to come to us for a grant.

NB actually setting up a grant or loan service can be hard.  Instead, do a deal with a local credit union and get them to work ‘under your brand’.   This way you get all of the upsides without having to actually do any of the dirty work.  Never signpost people to independent sources of finance and investment.  This risks your client seeing you as the good guys and them, the evil moneylenders, as the bad guys.  Of course if your long-term goal of depressing enterprise culture is to be achieved then you need to be perceived as the bad guys – so bring the finance guys under your brand.

  • Now be patient

That’s it.  Now sit back and watch the results of your labour come to fruition.  You have encouraged perhaps a thousand people to start businesses.  Of course, some of these would have started their businesses anyway.  And some will expect to work all hours to get things working well.  But many, if we are lucky a majority, will be anticipating some sort of cake walk to entrepreneurial success.

And so the magic starts.

The demand for many hours of hard work kicks in.  The money flows out, and our trap is sprung.  We may have had to put up with a short-term spike in the start-up rates (it is unlikely that many VAT registrations will occur as a result of our MBA Lite) but now we can expect the start-up rate to quickly fall away again.

We now have a small army of failed and failing entrepreneurs in our community, with neighbours and friends talking about their latest entrepreneurial failure, trying to service their debts and walk away from their ‘dream business’ turned nightmare.  If you have done your work well perhaps loan default rates could be significantly above 50%.  We do not need to promote these failures.  Indeed we can be portraying them as successes to ensure that we recruit another tranche to our MBA.  The entrepreneurs will collude with us in portraying their success – but the community will recognise and spread the truth.  That enterprise is hard and inherently risky, and that in spite of all the support available the decks are stacked and success often remains elusive.

But what, I hear you say, of those that ‘succeed’.  Aren’t they walking adverts for the entrepreneurial dream?  Well, actually, No.  Most of them will be in the ‘working like a dog for not much money’ phase.  Even those on the road to entrepreneurial success (typically by way of a start-up failure or two) will be like government sponsored health warnings against the dangers of an entrepreneurial life style.

  • Commission a Mid Term Evaluation

It must be glossy and full of warm words and smiling faces.  Don’t worry, even your most miserable and hate filled entrepreneurs will be prepared to smile for your cameras as you explain to them that many potential customers will read this report.  If possible get an evaluator with a double barrelled name and a decent reputation to undertake the evaluation.  They will understand the politics of the situation and can be relied upon to be sympathetic.

  • Avoid producing lists of the entrepreneurs you have helped and the businesses you have started

Such lists can be problematic.  People who are interested in enterprise in their communities might ring up some of your clients and find out whether they are living the dream or not.  If you are wise each of the clients will have been helped by several of your partners and will have been counted more than once.  Such double counting can easily be hidden away in a database.  Indeed we can blame it on the IT system.  A published list is much less forgiving.

  • Get Out Early

Ideally after a 2-4 year campaign such as this you should now withdraw your sources of advice and support.  If you are lucky you will be able to blame this on central government cuts and ‘The Recession’.  Don’t worry the long-standing enterprise support organisations such as the Enterprise Agencies or Business Link won’t be able to pick up the slack – they are already stacked out.

FAQs

Q: We have spent several millions refurbishing old buildings in deprived areas as ‘enterprise centres’ and have helped establish Development Trusts and CICs to run them.  Is there any danger that these might serve to promote enterprise in areas of deprivation?

A: Relax!  It is true that you have spent millions that you could have held onto – but it is unlikely that you will have done any real harm to our mission of depressing enterprise in deprived areas.   As long as you have built in lots of overheads (Victorian listed buildings that are inherently energy inefficient, combined with generous staffing and ‘architectural’ use of atria and ‘overpriced shared working space’ should suffice).  Unless you make the mistake of offering really competitive prices for decent office space with easy terms you are not going to fill up with local sustainable businesses capable of paying their rents consistently.  This mistake is almost impossible to make as if you should, no doubt unwittingly, provide any meaningful competition to the private sector there will be howls of complaints about anti-competitiveness.

NB leave the buildings with a legacy investment so that they can sustain themselves for a year or two after you have gone.  This way you may avoid some of the blame for commissioning a white elephant.

As the poor CIC or Development Trust pursues ‘break even’ it will have to forget its social mission and, at worst, the car park will fill up with BMWs, Audis and 4x4s as entrepreneurs from  out of town recognise that their are deals to be done on some sexy workspaces.   Or they may shift their focus from ‘enterprise centre’ to ‘conference centre’.  Or the car parks (and bicycle sheds) will remain stubbornly empty and after many months or years of support the centre will die a long and lingering death.  In most of our communities this trajectory can still be seen playing out in versions of ‘enterprise centres’ from the 70s, 80s, and 90s.

You may find that some claim the Enterprise Centre gives local people something to aspire too and that this will somehow lead to an entrepreneurial revolution.  Again Relax.  Go and talk to the operations manager in any of the older incarnations of the enterprise centres.  They, their low occupancy rates, and their key tenants running government programmes, will testify that no such enterprise revolution is likely to occur.

Q: We have executed the plan perfectly.  Does this mean that we can take the foot of the gas?

A: No!  People are inherently enterprising.  As soon as you stop, the recovery starts.  They start to make progress again.  Luckily it tends to be slow and pain staking but it happens.  You must be prepared to re-brand and relaunch the whole project again at least every 10 years.

Q: Hang on a minute!  We have done some or all of the above in the name of encouraging enterprise in deprived communities.  Are you saying that we have got it wrong?

A:…Well of course only time will tell.  But in short, Yes.

Filed Under: enterprise, entrepreneurship, management Tagged With: community development, development, enterprise, enterprise coaching, entrepreneurship, evaluation, management, operations, strategy

The Enterprise Fairytale – InBiz Style

June 3, 2010 by admin

If you’d like to manage your work around your life, self-employment may be the answer for you. All it takes is a bright idea and the determination to succeed.

InBiz – advert in RAW Magazine and TMP Website (emphases are mine)

This is another one for the Advertising Standards Authority in my opinion.  The implication that all you need is a bright idea and some determination and “hey presto!”.  Anyone can surely muster these resources?  The implications of such a message are both absurd, hurtful and unhelpful.

  • No hint of risk or downsides to self employment
  • No hint of the challenges involved in succeeding at self employment in an increasingly competitive environment.
  • No mention of the tensions and strains that a decision to go self employed might put on relationships with families and friends – or how it could end up in increased debt.

A naive and incredible appeal to the hopeless, the gullible and the many who are referred by the Job Centre at pain of losing their benefits entitlement if they don’t give it a go.  After all it only needs a bright idea and the determination to succeed (subtext “What IS wrong with you people?).

Of course I understand why we do it.

It works in the short term to get people through the door and onto our programmes so that we can trigger payments from funders.  Until of course the truth about this brand becomes widely understood.  It might work for a minority but for most it will be yet another false dawn – simply adding to feelings of learned helplessness.  But then we just repackage and rebrand the offer and it is BIG Business as usual.  If these services are so very good, and all it requires is a bright idea and some determination then how come the worklessness problem is so persistent?

We must start to be much more honest with people.  A bright idea helps.  Determination is good too.  But it might also take months or years of skill development.  Hours and hours of hard graft pushing for business and dealing with customers.  A credit history that allows you to borrow and invest at the right time.  A degree of financial literacy to ensure that you are not ripped of by lenders. Family and friends who are supportive and understanding.  A resourcefulness and resilience to get through some really tough times. And in my experience a lot of luck too.

Self employment is a double edged sword.  For some it transforms their lives for the better.  Much better.  For some it becomes just another attempt to get off benefits.  For some it results in serious indebtedness, misery and worse.

Until we start to build an honest dialogue with people that we purport to help about the nature of our products and services and provide long term, skilled, person centred support that mobilises the resources of the community to help people to make progress then I am afraid we are likely to make little impact on JSA figures.

(With thanks to Charlotte for pointing out this line.)

Filed Under: enterprise, entrepreneurship Tagged With: barriers to enterprise, community development, community engagement, development, enterprise, enterprise coaching, professional development, viable business ideas

  • « Previous Page
  • 1
  • …
  • 6
  • 7
  • 8
  • 9
  • 10
  • …
  • 48
  • Next Page »

Recent Posts

  • Hello world!
  • The Challenges of ‘Engaging Community Leaders’
  • Are rich people less honest?
  • 121s – The single most effective tool for improving performance at work?
  • Wendell Berry’s Plan to Save the World

Recent Comments

  • Mike on Some thoughts on Best City outcomes
  • Andy Bagley on Some thoughts on Best City outcomes
  • Mike on Strengthening Bottom Up
  • Jeff Mowatt on Strengthening Bottom Up
  • Jeff Mowatt on Top Down: Bottom Up

Archives

  • November 2018
  • March 2014
  • November 2013
  • October 2013
  • August 2013
  • March 2013
  • February 2013
  • January 2013
  • December 2012
  • September 2012
  • August 2012
  • July 2012
  • June 2012
  • May 2012
  • April 2012
  • March 2012
  • February 2012
  • January 2012
  • December 2011
  • November 2011
  • October 2011
  • September 2011
  • August 2011
  • July 2011
  • June 2011
  • May 2011
  • April 2011
  • March 2011
  • February 2011
  • January 2011
  • December 2010
  • November 2010
  • October 2010
  • September 2010
  • August 2010
  • July 2010
  • June 2010
  • May 2010
  • April 2010
  • March 2010
  • February 2010
  • January 2010
  • December 2009
  • November 2009
  • October 2009
  • September 2009
  • August 2009
  • July 2009
  • June 2009
  • May 2009
  • April 2009
  • March 2009
  • February 2009
  • January 2009
  • December 2008
  • November 2008
  • October 2008
  • September 2008
  • August 2008
  • July 2008
  • June 2008
  • May 2008
  • April 2008
  • March 2008
  • February 2008
  • January 2008
  • December 2007
  • November 2007
  • October 2007
  • September 2007
  • August 2007
  • July 2007
  • June 2007
  • May 2007
  • April 2007

Categories

  • Community
  • Development
  • enterprise
  • entrepreneurship
  • Leadership
  • management
  • Progress School
  • Results Factory
  • Training
  • Uncategorized

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in