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Watch Out for the Vision…

March 12, 2010 by admin

The point about Visions of the Anointed is that, whether they are co-produced or not, they will always be problematical. They will always create winners and losers. They will always consume vast amounts of time, energy, cash and other resources. And they will always be, at best, contemporary. They never successfully anticipate, and therefore can never be built well for the future.

They provide a damaging diversion, a displacement activity, that allows individuals to continue to blame the planners, the builders and their fellow citizens instead of doing the long hard work of climbing their own personal mountains and seeing how they can help fellow climbers along the way.

Co-production in the Vision of the Anointed is perhaps an impoverished and futile version of ‘active citizenship’?

By ‘engaging’ us in polishing their visions they disengage us from our own.

Communities are the product of citizens leading active and engaged lives in pursuit of progress. Not by getting the spatial infrastructure right.  By shaping plans that we then expect others to deliver.

And if ‘citizens’ can start to set the parameters for Placemaking then we are just replacing one group of the anointed (a professional elite) with another (the proletariat). Sowells’ point in Vision of the Anointed, IF I have understood it properly, is that it does not matter how we choose the anointed, the product of their deliberations WILL be flawed.

I think Drucker was also onto this in his work on meta-economics where he argued that planners can NEVER keep up with the process of enterprise and entrepreneurship as a force for driving social change.

So let’s be careful in our collusion with the anointed in trying to build the perfect cathedral. Let’s take ourselves instead into the bazaar and work on more personal, small scale pursuit of progress.

Anyone for ‘enterprise’ (rightly understood)?

Filed Under: Leadership Tagged With: Aspirations, community, community development, Regeneration

Challenges in Community Development – The Vision of the Anointed

March 10, 2010 by admin

I spent yesterday afternoon working with a group of students on an MA in Social Activism and Change.  I had been invited to speak to the group because of my work on facilitating ‘social change’ using person centred and responsive methodologies.

We contrasted top down, strategic approaches for social change with bottom up, responsive approaches – and explored the detrimental impact on civic participation of relying on the ‘Vision of the Anointed’ to frame our change processes.  A little explanation.  Vision of the Anointed is the title of a book by Thomas Sowell, an American historian, economist and social commentator.   The anointed are usually a small group of ‘professionals’ and ‘political leaders’, or ‘campaigners’ and their work frequently follows a well trodden path:

  1. They identify a crisis – a situation that, if not addressed, will lead to disaster
  2. They propose policies and intervention to ‘solve’ the crisis that they believe will lead to a positive set of results.
  3. The policies are implemented and the results are usually mixed.  There will be both benefits and detriments associated with the implementation of policy
  4. The anointed defend the success of their vision and the policies and impacts that sprung from it.

We can see this dynamic playing out now with climate change, peak oil, low carbon economics, the benefits culture, anti social behaviour, drug misuse and so on.

This archetype for social change is based on an assumption that the problems of society can be identified by the anointed and can be resolved by their vision.  Where does this leave the ‘unanointed’.  Those of us who aren’t involved in the process of identification of problems and development of vision?  Well we can adopt several positions. We can:

  • support the vision and plans of the anointed – become their followers
  • attempt to influence the anointed so that their visions and plans take some account of our vision and values
  • oppose their vision and plans – become their critics – point out their detrimental effects – and seek the anointment of a different group
  • blame the anointed for the ongoing existence and in many cases worsening of problems

In each of these cases we are giving power to the anointed.  Even if we oppose their plans, we will argue for the ‘anointment’ of a different group of leaders with different values and different visions.  Power remains with the anointed – whether they are on our side or not.  Their social policies too will have benefits and detriments.  We are relying on an anointed group to take responsibility for our success as individuals and as a society.  We can then sit back and hurl either brickbats or bouquets – depending on our values and beliefs.  WE are off the hook. We call this politics.

In my work I accept that their will always be an anointed and they will always be developing and implementing policies.   Some of which may work for us.  Some against.  With the dominance of the current economic growth paradigm you are more likely to benefit if you are economically active – especially at higher levels.  If you have money to invest you are likely to benefit even more.  Of course we can vote and we can take part in the processes that shape their visions.  The strategic plans of the anointed may be necessary – but they are not sufficient.

We should not rely on them to make our lives better.  They do not hold the keys to progress for us.  We do, if we have the courage and confidence to recognise it.  Often though we collude with the anointed as they unwittingly ‘put the leash’ on our enterprise, creativity and civic participation as they envelop us in their plans.

An approach to social policy and change that relies on the ‘vision of the anointed’ is like an ‘old school’ business that says to its employees – come to work, do as your told, work hard on implementing our cunning plans and policies and we will see you alright.  Just comply.  Don’t think.  Just do.  We have clever people in the boardroom who will see us right.  Compliance and order are the key organising values.

Many modern organisations have recognised that in fact with ‘every pair of hands a brain comes free’.  The organisation is turned upside down.  It is employees in the frontline who are asked to be enterprising and innovative in making things better.  They brains in the boardroom find ways to keeping this innovation and enterprise ‘on mission’.  Their job is to facilitate the emergence of strategy from a social process involving many brains.  They don’t have an elite planning ‘cathedrals of the future’ developing blueprints for others to implement.   They instead manage a messy bazaar of ideas and innovation helping all the traders to promote their ideas and  form allegiances for progress.  They value a culture of enterprise over compliance.  They are chaordic systems.

Person centred and responsive work helps people to recognise the limitations of the anointed and helps them to recognise that the best hope for making things better, in ways that they value, lies less in engaging with the anointed and more in engaging with their own sense of purpose and practical association, collaboration and organisation with their peers.  It lies in their own enterprise and endeavour.  From a collection of enterprising and creative individuals emerges a diverse and sustainable community.

Filed Under: Leadership Tagged With: community development, Government, person centred, responsive, Values

Next Generation Leadership Talent

March 9, 2010 by admin

The fine and august City of Leeds hosted an NCVO curry club dinner last night in troubled Clarence Dock.  The Y&H Region managed a splendid turnout of 7 to explore the leadership challenges facing civic society as part of Leadership2020.  Perhaps there is a message here about the power of the existing leadership to convene conversations that matter?  Or perhaps as a region we just don’t really know how to play our part as effective followers?

Conversation was varied and interesting and here are my key takeways:

  1. We need to avoid conceiving of leadership as the province of the anointed.  Leadership is a participation sport, a social process, in which all stakeholders must be encourages to play a role.   The challenge is not to recruit, retain and develop the few in a leadership elite, but to find ways of engaging all who wish to be engaged in co-creating the future.
  2. Hyperlinks subvert hierarchy
  3. We should not ape the ‘talent management’ processes of the private and public sector.  Our sector has distinct values and these must be reflected in our leadership constructs and processes
  4. We need to find ways in which leadership can unite more diverse voices and opinions in common cause.  Leadership processes that emphasise opportunities for mutuality and association rather than competition
  5. Leadership processes must work for those whom we purport to serve – not just for the state to exploit the third sector as a low cost route to market
  6. Managing processes of dialogue (barriers being time and knowhow) should be high on the agenda for the development of effective leadership processes
  7. We must learn to engage volunteers in a cause rather than a ‘career’ stepping stone
  8. We must drop an infatuation with leadership ‘skills’.  There always other keys to the kingdom. We should instead major on self managed learning process, reflective practice and above all awareness of impact in relation to intentions.

Any of that make sense to you?

Filed Under: Leadership Tagged With: community development, Leadership

Person Centred and Responsive Service Delivery

February 25, 2010 by admin

I am thinking about developing a workshop to explore what is involved in developing a person centred and responsive mechanism for high quality service delivery.  Relevant to public, private and third sector organisations, this workshop will help to understand the challenges of adopting person centred and responsive methodologies and the very real benefits that come from meeting them head on.

Drawing on both theory and practice I would see the session covering:

  • Why person centred – what does it mean – how does it help?
  • Responsive versus strategic service delivery
  • At the point of engagement – what do we do at the front line?
  • Managing boundaries, outcomes and expectations
  • Building responsive networks
  • Making the financial dynamics work – if we don’t guarantee outputs who will pay?
  • Person centred, responsive and local
  • Moving in the right direction – next steps

Would you be interested?  What else would you like to see covered?

Feedback and comments welcome!

Filed Under: Community, Leadership Tagged With: community, community development, Leeds, person centred, Regeneration, responsive

Value our People More or Social Enterprise will be Lost

January 5, 2010 by admin

This is the title of an interesting post by Adrian Ashton over at Social Enterprise.

Adrian cites major problems with both pay and prospects with 60% of those working in the sector expecting to leave it within the next 5 years.

there are various strategies and policies around how social enterprise is going to save the world, but in all the hype and excitement we must be careful to remember that it can only do so if our people feel valued in doing so and we can retain them for the journey.

So social enterprises must join the ‘War for Talent‘.

At the heart of talent acquisition and retention is a single, simple question.  What is our winning Employee Value Proposition (EVP)?  What value can we offer employees that means they will join us, stay and develop their impact?

And this is where the social enterprise sector has a potential significant advantage over many for profits.  But an advantage that many social enterprises squander.

A social enterprise can offer meaning, purpose, authenticity (the chance to do what I am ‘meant’ to be doing, to express who I really am through my contribution – to do ‘good’ work) and impact.  It is not about pursuing profits but pursuing social justice.  About building a better world.  Make sure that you build this into your EVP and there will be no problem retaining top people – even if you are not paying top dollar.

But I see many social enterprises lose sight of their purpose.  They become more interested in writing finding applications than in the pursuit of social justice.  They will do whatever the funders ask them to – even if this makes them dependent and compliant.   Working in the best interests of the funder rather than in the best interests of those whom they are meant to serve.

If social enterprise is to have a future then managers and leaders in the sector must learn how to:

  • put the mission above managerialism
  • establish a balance between the demands of funders and the best interests of those whom they serve
  • give EVERY employee the chance to talk openly, honestly and regularly about what matters to them and how their role can be made more fulfilling

They need to become Progressive Managers.

Filed Under: Leadership, management Tagged With: 121s, change, coaching, Culture, culture, enterprise, Leadership, management, performance improvement, performance management

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