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How to Destroy an Enterprise Culture

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This is the title of a workshop I am submitting to the International Conference on Enterprise Promotion, taking place in Harrogate next month.  Don’t know yet if it will be accepted as it bends the ‘submission guidelines’ a little.

Workshop Aims

  • To illustrate how and why most contemporary interventions designed to promote enterprise usually have precisely the opposite effect;
  • To demonstrate how narrow conceptions of enterprise serve to undermine the value of enterprise development for both funders and citizens and sells our profession short;
  • To outline ‘in which direction progress lies’ if we really want to develop more enterprising behaviours in the community;
Conclusions
  • We (policy makers, professionals and community leaders) need to re-conceive what we mean by ‘enterprise’ and ‘enterprise development’ and understand more fully its relationship to ‘entrepreneurship’, ‘business development’ and ‘community’.
  • We need to adopt much more ambivalent approaches to ‘entrepreneurship’, of all kinds, if we really wish to engage ‘community’.
  • We need to take seriously the principles of person centred development in our work to teach people how to live a ‘becoming existence’ and pay serious attention to a credo that says above all ‘Do No Harm’.

Sounds interesting?  See you in Harrogate.  Or get in touch.

Social Enterprise and Good Work…Provoked by Craig Dearden-Phillips

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Craig Dearden-Phillips wrote an excellent piece on the need to financially incentivise social entrepreneurs.

When I read it I was not sure whether I agreed violently or disagreed violently.  Let’s just say I ‘felt’ strongly about it.  It troubled me.  I was provoked.  As I am sure Craig was when he wrote the piece.

Schumacher (Fritz, not Michael) helped me to explore the basis of my feelings.

He pointed out that from the perspective of the employer, work is a bad thing.  It represents a cost.  It is to be minimised.  If possible eradicated – handed over to a robot.  This truth always makes me smile when the government talks of the private sector ‘creating jobs’.

From the perspective of the worker too it is  often a bad thing. What Schumacher called a ‘disutility‘. A temporary but significant sacrifice of ‘leisure and comfort’ for which compensation is earned.

Schumacher pointed toward a Buddhist perspective where work serves three purposes:

  • to provide an opportunity to use and develop potential
  • to join with others in the achievement of a shared task – to provide opportunities for meaningful association
  • to produce the goods and services that are necessary for what he called a ‘becoming existence’

He then went on to say

to organize work in such a manner that it becomes meaningless, boring, stultifying, or nerve-racking for the worker would be little short of criminal; it would indicate a greater concern with goods than with people, an evil lack of compassion and a soul-destroying degree of attachment to the most primitive side of this worldly existence

What can we do to make sure that more of our work is ‘good work’ and not merely a disutility for which we are compensated?

What products and services do we really need for a ‘becoming existence’.

This for me is the true role of the ‘Social Enterprise’ sector in our economy.  The development of good work.  The enhancement of association and compassion.  To provide a real alternative to the mainstream work as profitable disutility philosophy of much (but not all) of the private sector.

And there is no good reason why we should not take sufficient value from our business to lead a ‘becoming existence’ is there?  So I agree with Craig’s thesis, but not with the line of argument that took him there.  Are the risks really any greater?  Can a business be anything other than directly social?

I’m trying to learn just to die with pride,

Like the birds and the trees and the earth in time

But I’ve got this complex and it makes me fear,

That I’ll die knowing nothing and feeling less.

Hope and Social

Now, anyone for some truly social enterprise?

Where Do Good Ideas Come From?

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Essential viewing especially for all of you who promote fast start-ups:

[youtube=http://www.youtube.com/watch?v=NugRZGDbPFU]

How do we provide enterprise coaching that provides spaces where people with ideas can meet, swap and take on new forms?

It is a team game after all!

I am glad to say we have been getting much better at this in Leeds recently thanks to tremendous efforts on things like Bettakultcha, Cultural Conversations, and Progress School all helping to build an environment and an ecology where slow hunches can brew.

Sticks, carrots, coercion and coaching

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“What we did establish is that the carrots offered were far less effective than the sticks employed.”

Rt Hon Margaret Hodge MP, Chair of the Committee of Public Accounts – talking about the ‘limited effect’ of Pathways to Work pilots

Sticks and carrots have a long and noble tradition in the  management of donkeys.  However even with donkeys there are times when the ‘bribe and  punish’ approach to change management fails:

  • When the donkey is not hungry enough
  • When the effort of reaching the carrot is too great (the burden is too heavy)

In these circumstances we may choose to resort to the stick.  But this too will not work if:

  • the pain of the stick is thought to be less than the pain of moving forward
  • the donkey learns to like the stick and the attention that it brings

But I think the real issue here is not about the limitations of sticks and carrots in the management of donkeys and people.

It is about the complete and utter failure to understand the nature of human motivation.  Motivation is that which energises, directs and sustains a person’s efforts.  Sustains efforts.  Sticks and carrots applied to move a donkey from one (expensive) field to another (less expensive field) do NOTHING to sustain efforts.  In fact it is likely to achieve the opposite.  The donkey returns to its passive state until more carrots and sticks appear on the scene.  And the state wants more enterprising communities?

But the major problem is not treating people like donkeys, and further dulling their enterprising souls.  It is that the state believes that this is the most effective, fair and just way of changing behaviour.  That this is such a common default setting when trying to manipulate the behaviours and choices of its citizens.

And we wonder why ‘community engagement’ is so difficult.  When you have beaten and bribed your donkeys into submission don’t expect them to engage with you, without the use of ever more sticks and carrots.

Perhaps instead of resorting to a coercive approach to change, we might try instead a coaching approach?

Helping people to recognise their long term self interest and how it may be pursued.  Helping  them to develop the power they need to make progress in their lives.  Helping them to recognise that it is possible and that they don’t need to be pushed around by a bureaucratic system of sticks and carrots.  That THEY have choices and agency in their own lives.  Vegetable wielding bureaucrats do not have to be the architects of their future.

And what if someone decides that their long-term self interest is served by staying exactly where they are?

Well, we could just leave them alone and put our time, energy and investment into those that want to explore pastures new.  Why should the squeaky wheel get all the grease?

Because perhaps people are more like sheep than donkeys.  When they see some of the flock moving forward others are sure to follow.

Aren’t they?