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Tackling Enterprise Head On Is Wrong-Headed

August 4, 2009 by admin

Most projects designed to promote enterprise tackle the problem head on.

When we say that a community ‘lacks’ enterprise we are saying that we believe fewer businesses are starting per head of population than is ‘normal’.  Typically in a community that ‘lacks’ enterprise you might get 4 new starts per hundred adults per year.  In an ‘enterprising’ community this is closer to 6 per hundred.  This might not sound much of a difference – but this 2% increase could in theory be worth millions in a local economy.  We are usually also saying that fewer businesses are registering for VAT than we would like.  We want more business start-ups and we want more VAT registrations and all of our attempts to promote enterprise are geared pretty directly to these ends.

‘Never mind how you percieve your self interest.  Just start a business.  We will even make it easy for you’.

The assumption is that if we encourage more people to ‘be enterprising’, if we give them access to knowledge, skills and money then surely we will get more enterprise as a result.

In my view this is wrong headed.

I would argue that all human beings are innately enterprising.  All of the time.  It is a part of the human condition.  We create and pursue a set of habits and behaviours that we believe will work in what we believe to be our self interest.  Behaviours that will maintain our self image and help us to get where think we want to be.  This IS enterprise.  These behaviours and habits are a reflection of what we perceive to be in our ‘self interest’, and what we perceive to be our ‘power’.  There are a massive range of ‘enterprising behaviours’ from claiming benefits and watching day time television through to planning a multi-million pound bio technology start up or a space tourism operator.

If our self interest is ‘to maintain the status quo’ then we will get the power we need and our enterprising behaviours will serve this goal.

Ditto if our self interest is ‘to be a millionaire by the time I am 30’.

A thorough development and negotiation of  self interest is central to the kind, and extent, of enterprise that emerges.  If we want ‘more’, ‘better’ enterprise then we should focus our efforts on helping  more people to clarify their self interest and build their power to pursue it.

Chasing More Enterprise

Often what we call ‘enterprise’ (or more accurately ‘count’ as enterprise) is a set of behaviours generated in order to comply with a system of stick and carrots that we have carefully constructed to pursue our policy goals.  This is not enterprise.  It is compliance.  Manipulation.

Helping individuals to clarify self interest – to work out what they want to spend their time and energies doing – is not a trivial task.  It takes a strong relationship (confidential, compassionate, challenging, person centred rather than policy driven) and sometimes many months of introspection and exploration of options.  Helping people to recognise the difference between self interest and selfishness and to recognise and adopt the principles of ‘sustainable’ enterprise cannot be rushed.

But when we get it right we can bet that much more enterprise will emerge.  Not only will the economy benefit but our community will become much more vibrant too.

Filed Under: enterprise Tagged With: community development, enterprise, entrepreneurship, policy, power, self interest

Why Making It Easy to Start a Business is a Bad Idea

June 26, 2009 by admin

Not so small fortunes are being invested to encourage people, especially those living or working in areas of deprivation, to start their own businesses or to go self employed.  This makes lots of sense to economists, especially if people were previously ‘economically inactive’ or on benefits.  The ‘tax take’ goes up and the cost to the Treasury in benefit payments goes down.  Result!

So the public sector invests in ‘making it easy’ for people to start a business.  There are dozens of free training sessions and sources of support – many promising to turn business ideas into a reality.

Let me explain why I think making it easy for people to start a business is not necessarily a good idea.  Because when a business fails it usually  leaves a trail of destruction – debt, broken relationships, damaged mental health and occasionally suicide.

I have recently met with several people each of whom is now in a very difficult situation, at least in part, as a result of engaging with ‘business support’ and starting small businesses because it was ‘made easy’.  Because they were ‘encouraged’.  Because they could access ‘soft loans’.  Because they could work with a business adviser who would help them to put together a business plan that ‘worked’.  Each of them is now in debt and in extremely difficult personal circumstances which include:

  • dealing with bailiffs,
  • fighting to hold onto houses,
  • managing depression,
  • doubting their own abilities and
  • fighting to maintain relationships under the tremendous economic pressure.

This is part of the reality that has to be addressed.  Sure there are the success stories and we hear plenty about these as they get used as case studies to encourage the next wave of start-ups.  Small business can be a great way to make a living and a life.  But the ‘dark side’ of small business is very real and needs to be faced up to.  We need to be extremely responsible and cautious in the way we promote it.  It is a double edged sword with potentially massive consequences for wellbeing – both positive and negative. It can be a wonderfully powerful tool for economic and social regeneration.  But like any powerful tool it has to be used with care.

When we ‘make it easy’ for people to start a business it is relatively straightforward to get more business start ups.  However unless we are careful we also get an increase in small business failures and this can wreak havoc.  Not only to the entrepreneurs and their families who are left to manage the consequences, but also to the wider community.  Word soon spreads that enterprise is not such a good thing.  The trend of increasing start up activity is soon reversed as the real experiences of some entrepreneurs filters through.

So perhaps we should make it hard for people to start businesses.  Not by raising artificial barriers and increasing red tape, but by training our business support professionals to be brutally honest about the small business environment.  Success in small business is not about the logic of the business plan but the passion, character and indefatigability of the entrepreneur. Although just about anyone can do it – they need to go in to it with their eyes wide open to what the journey might, and probably will, hold. Someone making an informed decision not to start a business should be celebrated with as much vigour as a new start up.  If there are any choices other than small business perhaps these should be pursued first.

We should perhaps teach enterprise professionals to persuade clients not to get into small business because it is so tough.

‘If there is another way that you can be true to yourself and pursue your dreams please take it. If the only option left to you is to start a small business then so be it. We will help.’

This kind of approach, when well implemented, results in significantly higher survival rates. These high survival rates soon teach others that it can be done – with passion, commitment, skill and hard work.  And although progress on the ‘enterprise agenda’ may initially be slow it will accelerate as the successful entrepreneurs tell their stories and provide local role models.  And on the occasion when it goes wrong the entrepreneur won’t blame the enterprise professionals for ‘encouraging’ them. They will recognise that this is down to them pursuing their dream. Not down to ‘us’ using sticks and carrots to manipulate them in pursuit of a funder’s policy goals.

So instead of investing our money in ‘making it easy’ for people to start a business, we should instead invest in helping them to build their talents and skills, and to craft their vision of the kind of person that they want to become.  We should invest in giving them the skills that they need to create their own futures and to manage their own well being.  We should invest in developing communities that better understand the role of the entrepreneur and know how and why they can support entrepreneurs in their community.

This message is seldom popular.

I have met several policy makers and bureaucrats who have told me that I over dramatise.  That this is not a ‘life or death’ matter. That I am too negative and cynical.  I just wish they would spend some time with me talking to people whose lives have been damaged by the enterprise journey.  And this is not only entrepreneurs that ‘fail’.  I meet many ‘successful’ entrepreneurs who count the cost of their business success in broken relationships with partners and families.  Who feel trapped  by their businesses and robbed of their life.

There is an industry of business support providers who have a vested interest in maintaining the status quo.  In continuing to provide enterprise workshops with the feelgood factor.  Who rely on a steady flow of aspiring entrepreneurs so that they can tick boxes and claim payments.  They too would rather keep the dark side of enterprise under the carpet as it is bad for business.

But until we adopt an honest and balanced perspective on the nature of enterprise and entrepreneurship we are unlikely to be effective teachers and we will continue to watch potential go to waste.

Filed Under: enterprise, entrepreneurship Tagged With: community, community development, enterprise, enterprise coaching, entrepreneurship, operations, policy, professional development, strategy

Should Enterprise Education Be More Than Business Literacy?

June 18, 2009 by admin

I was approached by a young woman in the Holiday Inn in Garforth yesterday.  She tugged gently at my trousers and asked me if I was interested in buying.

She was clutching a beetroot plant in a wonderfully hand painted plant pot, with a colourful and neatly laminated label saying ‘BEETROOT’.  She must have been six or seven and barely reached waist height.  She had a badge on her that gave me the name of her school and her job title in the social enterprise that they ran.  She was the “Sales Executive”.

She was one of the students from Leeds taking part in a wonderful event called ‘Social Enterprise Takes Off’ organised by the brilliant team of Enterprise Ambassadors at Education Leeds, led with so much enthusiasm, energy and knowledge by Mike Cooper and Chris Marsden.

“Do you want to buy my beetroot?” she asked.

“I would love to” I said, “but tell me, what should I do with it when I go on holiday?”

“That’s not  a problem – just put it in a bag and take it with you!”

“Ok. How much is your beetroot plant?” I asked sensing that she had not really grasped my holiday concerns.

“£1”

“And do you know how much profit you will make if I buy your plant for £1?”

“Yes, about 80p.”

Sold – in so many ways!

The event was wonderful – not withstanding the slightly tired and dated environs and buffet of the Holiday Inn.  Some great speakers including Magic Man John Hotowka, Beermat Entrepreneur Mike Southon (“some people become entrepreneurs because no-one else will give them job – like my mate Mike Chitty over there” – thanks for that one Mike!), Make Your Mark Ambassador Sabirul Islam (check him out) and Nick Bowen inspirational head teacher of St Benet Biscop RC High school and advocate for Benet Enterprise – a school owned social enterprise into everything from professional theatre production (from scriptwriting to travelling productions) and event management to video making.  They are tapping into the current (and I suspect temporary) rich veins of public funding for all things social enterprise and turning over hundred of thousands each year raising significant funds to improve facilities at the school.  Apparently more skeptical members of staff  ‘were soon won over when they saw the laptops and other kit that the ‘surpluses’ from Benet Enterprises were able to supply‘.  Setting aside the issue of using unpaid pupils and adults paid by the state to compete with local businesses for a minute they are doing some remarkable work.

Mercifully not a Dragon, Failed Apprentice or (not so) Secret Millionaire in sight.  (I have no problem if they bring real substance and experience and engage fully, ‘Yorkshire boy done good’ Carl Hopkins is a great example of this – it is when they just bring their ‘celebrity’ and a carefully honed sales pitch for their latest book/consultancy/educational board game/business development workshop that I struggle.)

But the star attractions were the students working (and I mean WORKING) an exhibition space that felt more like a Mediterranean souk than a fusty business exhibition.  As soon as I got my wallet out to exchange my pound for my beetroot I was beset by passionate sales executives hawking fair trade chocolate, handmade wooden signs (“any design, any wood you like”) and glassware. Young people selling with energy and passion, plants, books, woodwork, plastics, ‘stone’ plant troughs made from polystyrene.  Young people who clearly loved their businesses and their products.  Contrast this with the (almost uniformly) sombre, conservative and impassionate business exhibitors at the Chartered Institute of Housing a few miles up the road in Harrogate.

I have no doubt that work of the Enterprise Ambassadors from Education Leeds and the hard working pupils and teachers who make these things happen will lead to a much more business literate generation in the future.  And that matters.

However there is more to excellent ‘enterprise education’ than business literacy and great teamwork.

It is about understanding passion and potential whether that lies in ‘business’, ‘ballet’, ‘beatboxing’ or ‘beetroot’.

It is about belief in ‘self’ as an active agent in shaping the future and building a better life, society and world.

It is about the power of education and the development and realisation of potential in whatever Ken Robinson refers to as your ‘Element’.  And the point of engagement for that, indeed the vehicle for the fulfillment of that, might not be ‘business’.

So it is time for a broader conception of the enterprising student.  It is not about the next generation of entrepreneurs but about the next generation of cellists, authors, policemen and women, nurses, gardeners, mathematicians, politicians and bankers.  About the next generation full stop.

Everyone should have the opportunity to become ‘business literate’ by the time they leave full time education.  But primarily, fundamentally and at their very heart they need to be enterprising, creative, innovative, bold and self confident – and this might have little or nothing to do with entrepreneurship and business literacy.

As I write this sat at my kitchen table I am looking out the door at my beetroot plant in its brightly hand painted pot.  There is a part of me wondering about their costings and worrying that, like so many social enterprises, they have missed or chosen to hide, some of their real costs of production.

But there is a much, much larger part of me that hopes and prays that the young ‘sales executive’ has learned much more than just how to spot opportunities to turn a profit.  That she has learned more about herself and what she could become.  About her self interest and her power to realise her potential and how she might really be able to make the difference that she wants to see in the world.

It is these lessons that we enterprise educators should be teaching.

I am a freelance trainer, consultant, thinker, speaker and writer on the subjects of enterprise, entrepreneurship, management and leadership If you would like to work with Mike then please get in touch.  mikeatmichaelchittydotcodotuk

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Filed Under: enterprise, entrepreneurship, management Tagged With: community, community development, community engagement, development, enterprise, enterprise coaching, enterprise education, enterprise journeys, entrepreneurship, management, operations, passion, policy, power, professional development, self interest, social enterprise, strategy, training

Enterprise does not mean Business, stupid!

June 12, 2009 by admin

‘Enterprise education is about the next generation of entrepreneurs’ claimed one of the speakers at the LEGI conference in Leeds yesterday.  And judging from most of the contributions that is a widely shared belief.

Which is bad news for me – because I think it profoundly wrong.  And it is bad news for our economy too because it needs people with enterprising minds in every conceivable area of life.

And by an enterprising mind I don’t mean one that can put a price on the school  magazine and sell advertising (and we wonder why proper educators fail to engage?) but one that is always looking at opportunities to improve, to innovate, to push boundaries and challenge limitations.  A mind that believes it can help it’s owner to take some control over their future.  To make good things happen.

Not a mind that thinks if I just keep my head down, do as I am told, be a good ‘team player’ (few entrepreneurs are good team players – this something they often have to work at) and work hard, the teacher will give me an ‘A’.

Enterprise education is NOT about the next generation of entrepreneurs.  It is about the next generation of active, engaged, committed, creative and passionate citizens.

I love enterprise.

I love entrepreneurship too!

I am also passionate about education. (I taught  secondary Science and Outdoor Ed for years).

But if you tried to engage me in enterprise education on the basis that it is about running businesses and selling the school magazine you would get short shrift from me too.

No wonder so many bleat about how hard it is to embed ‘enterprise’ in the curriculum.  Surely few teachers want to be utilitarian agents of the employers, economists, politicians and The Treasury?

So let us offer a broader conception of enterprise.  One that is about helping students to find their future and helping them to gain the powers that they need to make it a reality.

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Filed Under: enterprise, entrepreneurship Tagged With: development, enterprise, entrepreneurship, policy, professional development, strategy, training

10 Common Mistakes In Developing an Enterprise Culture

April 27, 2009 by admin

Many projects designed to stimulate an enterprise culture fall foul of one or more of the following:

  1. they focus too much on the individual and not enough on the enterprising ecosystem – failing to address social context – instead trying to help individuals to ‘overcome the odds’
  2. believing that the reasons for low levels of enterprise are because we have not provided the right building – commissioning the latest interpretation of the ‘catalytic space’ – hoping that if we build it they will come
  3. failing to educate and engage other stakeholders and agencies involved in community development about the role of enterprise in economic and social development.  Helping them to see that this is about education and the development of human potential
  4. focusing on persuasion rather than education – using ‘carrots and sticks’ to drive people towards enterprise – rather than helping them to clarify their own self interest and then developing their power to realise it
  5. pretending that enterprise is a good thing – instead of portraying it in a balanced way as a double edged sword – a powerful vehicle for life that can crash horribly or take you on a wonderful journey
  6. skimming communities for those with most developed ‘enterprise potential’ and helping them take the last few steps – instead of helping those who have not explored their enterprise potential take the first few steps – ‘Have you got a great business idea?’
  7. designing interventions around 121, 12-several and 12 many interventions – instead of around word of mouth and other network effects – failing to train gatekeepers to act as educators and enthusiastic referrers
  8. designing services that are policy led (designed to achieve specific policy goals) rather than client centred – designed to help clients to become more enterprising in their own terms
  9. starting from where we want to start rather than from where clients are
  10. failing to recognise that strong, long term relationships are critical to building the trust and support necessary to enable people to take more enterprising actions – and a bonus number 11
  11. failing to build teams capable of starting sustainable growth oriented business – instead pandering to the myth of the lone entrepreneur bravely riding the range.

Any that I have missed?

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Filed Under: enterprise, entrepreneurship, management Tagged With: community, community development, community engagement, development, enterprise, entrepreneurship, evaluation, management, operations, policy, professional development, social capital, strategy, training

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