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Craft, Motivation and Wasted Talent

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Richard Sennett’s ‘The Craftsman‘ is well worth the considerable effort it has taken me to read it.  Although very well written many of the ideas it tackles are not easy!

He makes the point that we have used tests of intelligence and education to smear citizens along a bell-shaped curve of distribution that is in fact very flat and very wide.  As a result we have come to believe that ‘ability’ is not anywhere near uniformly spread through society.  And this belief has been used to justify the increased public investment in the education of the most able and the relative paucity of opportunity offered to those who, in the tests, appear to be ‘less able than average’.

Sennett then argues that this is a social construction with little basis in facts, outside of educational IQ tests such as the Stanford Binet.  These tests rely on questions to which there is an answer – either right or wrong.  They cannot deal with questions where the answer is a matter of opinion or insight.  Where the answer is contestable.  This especially, argues Sennett, serves to discriminate against those whose talents might lie in developing real craft skills.  Sennet is at great pains to point out that these are not just about traditional crafts but anything where learning happens over a long period of application through experience, reflection and adjustment.   This includes many roles that are incredibly relevant in modern society.  People who are capable of this craft type learning may do poorly on the Stanford Binet and its equivalents (SATS) and from that point on they are socialised as ‘low ability’.  Or those that thrive on the assessment regime they are socialised as ‘Gifted and Talented’.  It is hard to know which is more damaging!

This socialisation has little to do with true potential or inherent capability and more to do with what we choose as a society to recognise, label and invest in.

Sennett’s argument (again assuming that yours truly has understood it) is that capability is MUCH more evenly distributed – we just might need to search for it with a much more open and creative mind.  Many more of us are capable of doing ‘good work’.  This insight would have enormous implications for how we organise education.  Sennett says;

“Motivation is a more important issue than talent in consummating craftsmanship”

Socialisation serves to disconnect many of us from our talents as they are neither recognised not valued.  The capabilities remain, but our motivation is eroded.  Re-establishing motivation then becomes more important than extant talent.  Indeed the key motivation required to renew the search for potential and to enter into a period of ‘craft type’ learning action, reflection and adjustment, often over a period of years until the capability becomes a craft.

Another leading academic Nobel prize wining Amartya Sen also talks about capability, its recognition and development as a central tool in poverty reduction.  He also recognises the structural processes that serve to justify the enormous gaps between the haves and the have nots on a global scale.

Perhaps one of the vital roles of the enterprise coach is to help people to challenge the way that society has shaped them and to renew the search for ‘capability’ – the potential of those who use our services that has often been suppressed by societies warped, distorted and narrow perceptions of ability.

This is the Craft of the Enterprise Coach.  And it may have nothing to do with starting a business.

Master Class for Creative Entrepreneurs

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Last night I found myself in the very wonderful boardroom at Broadcasting Place in Leeds running a masterclass for students on the MA in Creative Enterprise at Leeds Met.

In essence I told them not to worry about being too focussed (See Norman Perrin’s excellent post on Obliquity).  I introduced them to the ‘baited hook’ strategy, where you cast out lots of juicy baits and see which ones get a bite.  This seems perfect for ‘creatives’ who on the evidence of last night seem incapable of not innovating.  They always have new ideas, skills and visions to bring to market.  My advice….don’t fight it just find a way to get product to market quickly, and if the bites don’t come, then fail cheaply and quickly.  We explored this against a backdrop of ’10 000 hours theory’ that suggests you never have a really tasty bait until you have served your time and really mastered a craft!  You pay your money and you take your chance….

I also did some stuff with them on the importance of building balanced management teams with people who can look after great product, great marketing and sales and wonderful financial management.  A quick dissection of a few businesses in the room showed them to be packed full of creatives – but certainly short, if not completely absent, of real passion for marketing, sales and financial management.  This, to say the least, is a problem.  I hope they recognised that perhaps as well as hanging out with other creatives (who provide validation and yet more ideas) they might need to hang out with a few ‘suits’ in order to get the diversity of passion and skill that their businesses need.  The course tutor said that she could see a look of relief pass across faces when I said that they should not be expected to be great at everything themselves.  That it was OK to build teams, to ask for help.  That someone else should be doing the bits in the business that they hate.  We explored how proper mentoring and coaching could help fill this gaps and that skills could be begged, borrowed and bartered.  The inadequacies of some mentoring programmes designed to help where described by entrepreneurs who had been on the receiving end.  So much mentoring is more about CSR and professional development for the mentor than it is about really helping the entrepreneur.  We also spent much of the evening talking about the merits of ‘kissing frogs’ and seeing which ones turned into to Princes/Princesses!  Don’t just accept the mentor you have been sent.  Go and search for the right one yourself!

The 90 minute masterclass (for me at least) flew by – ending with a riff on the importance of managing your own learning, along with a few insights into how to do this, and keeping yourself on track with your own personal vision for the kind of person you need to be. Staying true to yourself.   Following your muse.

At the end, as has happened several times before when I have done this kind of gig, participants told  me that ‘I really understood the way that artists think and work’.  This reaction initially puzzled me.  I have a degree in Physics and a schooling in enterprise and entrepreneurship.  I did once read Gombrich’s History of Art and I do know what I like….but how could I have developed any real insight into the psyche of the artist?

The truth is of course that artists are people too.  The same ideals of psychology, personal growth, honesty in work, and staying true to a personal vision and values apply whether you are an artists, physicist, engineer or nurse.  The real secret of my work here is connecting with people about their personal visions – and not getting sucked into the nitty gritty of the business.

I’d love to do more of this kind of short masterclass – so if there are any opportunities out there do get in touch!

Entrepreneur – Or Entrepreneurial Seizure?

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More often than not ‘entrepreneur’ is used to describe both a passing phase of ‘start up’ and a lasting role of ‘business management and development’.    The two roles overlap to some degree but demand different dispositions and skills.

In the start up phase the entrepreneur is frequently working alone developing a personal vision and finding ways to make it work, in theory.  They are finding investors and developing plans.  They are researching and shaping their still very malleable ideas until finally they have something on paper that ‘works’.  They talk with advisers and potential customers.  But the business is just an idea.  It is not yet a demanding child; a long term commitment.

Sooner rather than later the infant business develops different needs; sales, management (especially financial management) and systems.  The emphasis shifts from the energy and drive of start up to a different vibe of business development.  Energy and drive are still required but so too is discipline and routine.  The business is no longer on paper where numbers can be changed at the stroke of a key.  It is now a real thing where to ‘change a number’ takes real work and often hard cash.  And the business is there, demanding, all day and every day.

Instead of a single person driving a personal vision it now may require teamwork and people management.  The entrepreneur has to morph into a cocktail that includes some or all of; sales, management, bookkeeper, product/service development, operations management and leadership.  A very few make this transition with relish. But for most it proves difficult.

Many entrepreneurs learn to move on with grace.  The passion, skills and energy that help them bring the businesses into life are not well suited to the more methodical and disciplined demands of business development.  Having been responsible for conception they leave the parenting to others.  They bring in professional ‘management’  while they move on.  This IS the entrepreneur.

But for the majority, who are venturing into entrepreneurship for the first time, this early exit to business ownership is not seriously considered.  The business is set up from the start as a vehicle in which the ‘entrepreneur’ can pursue their trade (social media guru, web designer, window cleaner, whatever).  There is no exit.  They have had what Gerber calls the ‘entrepreneurial seizure’.

Gerber recognised that most people who choose to start a business aren’t really ‘entrepreneurs’ as described above. Instead, they are technicians, craftsmen or artisans who have had what he called “an entrepreneurial seizure“. They have become fed-up with their boss, disillusioned by their employer, made redundant, or increasingly have never been employed and decide to start out on their own ‘Enterprise Fairytale’.

This is the entrepreneurial seizure, and critical decisions must now be taken.  Get them right and the transition to ‘entrepreneur’, and ‘business owner’ may be made.  Get them wrong and the entrepreneurial seizure may be prolonged, expensive and painful.  Society may still label you ‘an entrepreneur’ but you will be both boss and labourer, technician, craftsman or artisan.  What once felt like tremendous progress may soon turn into a trap.

If you learn your entrepreneurial skills at one of the worlds leading business schools you will be taught the skills of starting and owning a business.  You will be taught to avoid the entrepreneurial seizure.  If you learn your entrepreneurial skills in more prosaic settings this lesson may not be taught.  Indeed the working assumption may be that helping you into an entrepreneurial seizure  could be as good as it gets.

It might be perfect for you – but it is not really entrepreneurship.

And when the policy makers lament our ability in the UK to start businesses that consistently achieve global scale, I believe it is because we trap so many of our ‘could be’ entrepreneurs in their own entrepreneurial seizures.

Enterprise for All – Wednesday 31st March 2010 Free Conference

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Unleashing Enterprise is creating a partnership for all enterprise educators to pioneer a culture of enterprise across the East Midlands. The partnership is managed by the East Midlands Development Agency (emda) and developed in close partnership with educators, employers, enterprise agencies, policy makers and funding organisations. The programme is helping to facilitate a more cohesive and planned approach to the development and delivery of the enterprise offer in the East Midlands. It is also helping to promote opportunities for all people, but mainly young people, to take up the enterprise skills offer in their schools, communities or places of work.

The annual Unleashing Enterprise conference takes place on the 31st March at the East Midlands Conference Centre. Entitled “Enterprise for All?”, the conference comes at an exciting time for those working in the field of enterprise capabilities with the enterprise skills agenda shortly to be included within the Regional Skills Strategy. With entrepreneurs heralded in popular media as much as in business journals these days, it is easy to assume that enterprise activity is readily understood and accessible to all. But is it? Or should it be?

2010 is a good time to take stock of activity that is being developed along the “golden thread of enterprise” and Enterprise for All will do just that.

Keynote speakers lined up for the conference confirmed thus far include:

  • Mike Chitty, Author of the BLOG, “Enterprise & Entrepreneurship in the Community”
  • Andrew Morgan, Skills and Communities Director at emda
  • Toby Reid, Nottingham based entrepreneur and ex-graduate of NTU’s the Hive and founder of business reality website http://www.inafishbowl.com/

There will also be an enterprise market place showcasing the best of enterprise in the East Midlands. Attendance at the conference is free for delegates and agencies that want to participate in the market place.

If you wish to register for this event please complete the online booking form

Chance for those outside the East Midlands to see what’s going on.