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Social Participation and Enterprise

October 5, 2009 by admin

One of the key themes explored at the recent Future Gov Work Better Together event was the promise that ‘social participation gives people the power to self-actualise’.

I am sure it does.

However ‘social participation’ has also been the technology of choice for us human beings to make progress at all stages of Maslow’s Hierarchy – not just at the ‘self-actualising’ peak. Competence in social participation (or what de Tocqueville called ‘association’) and the ability to negotiate self interest through effective collaboration is one of the critical enablers in community and personal development.

Whether it is learning to share a cave (or a housing estate) to meet needs for shelter and warmth, putting together a team to start a new business venture, or pursuing self actualisation, effective ‘social participation’ is the key.

The challenge facing us here is promoting social participation, collaboration, association. Not technology. In very few of the communities where I work is the REAL barrier to progress access to a networking site or high speed internet access (although these are cited usually after lack of money and skills).

It is often a lack of understanding about how collective self interests can best be met through negotiation and association.  About the need to see what can be contributed rather than taken.  About the need to build real trust rather than uncomfortable bureaucratic ‘compacts’.

The other barrier to social participation in the real world is an almost complete loss of belief that progress IS possible – manifesting itself in apathy and resignation. A belief that perhaps this is as good as it gets – and, if it is going to get any better, those bloody politicians had better get their fingers out, because I AM POWERLESS.

So IF we are serious about trying to shift the enterprise culture of a community we need to be in the game of building social capital, self belief and personal responsibility for making things happen.

Filed Under: Uncategorized Tagged With: community, community development, community engagement, development, operations, self interest, social capital, strategy, transformation

Ripples Out Screening Invite

September 2, 2009 by admin

RIPPLES OUT SCREENING INVITE
RIPPLES OUT SCREENING INVITE

I hope to get tickets for the October 7th screening!

Filed Under: Uncategorized Tagged With: community, community development, community engagement, development, strategy, transformation

Twitterfail?

July 27, 2009 by admin

I have been using twitter since February and it has been great.

I had over 1600 followers and was the 7th most popular twitterer in Leeds.  It took a lot of time and effort – but the returns were there in as much as my network was considerably expanded both at the very local and international level.  I used twitter to network with a wide range of people who shared my passion for management, leadership, enterprise and entrepreneurship.  I had even found new clients through twitter recommendations!

But on July 22nd something strange happened.  All of my followers were ‘lost’ as was nearly everyone that I follow.

I logged a support request with Twitter which they immediately deemed closed without any communication or investigation that I could see.

As some of my followers got wind of what had happened they started to to put the word out and people slowly started to follow me again.  This was a wonderful and humbling response as many people really missed my presence in their networks.

Then, today, without explanation, Twitter suspended my account.  As far as I can see I have not transgressed any of their guidelines and I do not use any automated systems to refollow or direct message people.  Many creative, constructive and potentially commercially important conversations have been disrupted.

So beware if you are investing much time in Twitter.  I would hate the same thing to happen to you.

28th July Addendum

Had some help from @delbius who works for Twitter support.  Apparently my account was trashed by a ‘bug’.  It has now been reinstated and most of the people I follow have been restored.  However my network of followers has not – at least not yet.

Filed Under: Uncategorized Tagged With: communication, social media, twitter, twitterfail

The Emotional Content of ‘Enterprise Support’

July 20, 2009 by admin

I am no fan of entrepreneurship based reality TV – however I do make an exception for Gerry Robinson’s Big Decision.  The basic premise of the programme is as nauseating as most – Sir Gerry Robinson, one of Britain’s most respected businessmen, comes to the rescue of several companies across the UK, armed with his personal cheque book. The ‘white knight’ rides in carrying all before him with his expertise and cash.

But the reality of the programme is somewhat different.  On occasion Gerry refuses to open his cheque book because he recognises that an injection of cash will actually prevent the management team from doing what has to be done.  And he seldom ‘diagnoses and prescribes’, preferring instead to use good questions to get the various members of the management team to face up to what they know has to be done – but have previously repressed.

It is also clear that any help that Gerry is able to offer is based on a real human connection.  There are tears, anger, fear and real affection and caring  as well.  And in my experience these emotions are always present whenever help is ‘non-trivial’.  Yet most business advisers tend to professionalise their relationships with clients.  They objectify both the company and the management team – viewing it as a black box to be fixed – rather than a very human system of passions and self interest in which they too need to participate.

Carl Rogers in On Becoming a Person had this to say:

It has gradually been driven home to me that I cannot be of help …by any means of any intellectual or training procedure.  No approach which relies upon knowledge, upon training, upon the acceptance of something that is taught, is of any use.  These approaches are so tempting and direct that I have, in the past, tried a great many of them.  It is possible to explain a person to himself, to prescribe steps that should lead him forward, to train him in knowledge about a more satisfying mode of life.  But such methods are, in my experience, futile and inconsequential.  The most they can accomplish is some temporary change, which soon disappears, leaving the individual more than ever convinced of their inadequacy.

The failure of any such approach through the intellect has forced me to recognise that change appears to come about through experience in a relationship.

…

If I can provide a certain type of relationship, the other person will discover within himself the capacity to use that relationship for growth, and change and personal development will occur.

Carl Rogers – On Becoming a Person

Although Rogers background was in psychotherapy his practical interests were in all kinds of helping relationship.  I don’t know if Gerry has ever read any Carl Rogers, or is a student of person centred helping relationships, but I am certain that he understands that it is his relationship with the people behind the company that matters most to his ability to help – not his expertise and cheque book.

It is his ability to build the relationship through openness, empathy, rapport and congruence that makes Gerry perhaps Britain’s most powerful company helper.

  • To what extent does your practice rely ‘upon knowledge, upon training, upon the acceptance of something that is taught’?
  • How could you make your practice more ‘relationship based’?
  • What risks might such progress entail?
  • What benefits might accrue?

Filed Under: Uncategorized Tagged With: enterprise, enterprise coaching, operations, outreach, professional development, psychology, strategy, training

What Inspires and Transforms Us?

July 1, 2009 by admin

I have had several conversations with a range of professionals in regeneration and enterprise in recent weeks to explore what specific skills, qualities and behaviours are likely to help to ‘transform’ or ‘inspire’ a client.

I am interested because:

  • I have witnessed the power of personal and transformational relationships myself and think it would be useful to understand the recipes (if they exist)
  • Many claim that their mission is to ‘inspire and transform’ yet their methodologies are based on transactional consulting –  data collection, analysis and advice/recommendation.  These can be useful but I do not think they consistently (or even occasionally) inspire or transform.
  • If we are seeking to provide relationships through which others can inspire and transform their lives then perhaps we ought to have a little more organised insight into what makes the process work.

I have read a lot of the theory and it has its merits.  However I am interested now in the experience of those who have been inspired or transpired:

  • What skills and qualities were present?
  • What behaviours were used?
  • What made the inspiration/transformation happen?
  • Was the relationship face to face – or mediated through a book or other media?
  • Was it intentional – they were offering to transform and inspire an dyou were looking for it)?
  • Was it accidental – unplanned, spontaneous?

All insights welcomed and I will of course share the results!

Filed Under: Uncategorized Tagged With: development, inspiration, operations, professional development, transformation

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