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Maslow on Management

March 6, 2008 by admin

 

Maslow on Management

First published back in the 1960s Eupsychian Management made neither the best sellers list nor the bookshelves in airports and railway stations. In fact it barely sold its first modest print run. No doubt this was in part because the business book industry had yet to take off, and in part because of his obscure choice of title. Re-published as ‘Maslow on Management‘ almost 40 years later it seems to be creating a bit more of a stir.

Maslow was one of the the fathers of ‘Third Force’ or ‘Humanistic Growth’ psychology. (First force psychology was that of the Freudians and Jungians; second force was that of the behaviourists – Skinner and his pigeons.) Third force or human growth psychology was developed by Freud, Rogers, Fromm, Adler and Maslow as a serious attempt to understand human potential and how it can best be realised.

In the early 1960s Maslow spent a summer observing life in a business and maintained a journal that reflected his observations and thoughts on  the practice of management and the relevance of third force psychology to the world of commerce – and vice versa. This journal became ‘Maslow on Management‘.

Maslow was a contemporary of Drucker and one of the things he found was that much of what Drucker had written about effective and efficient management as a theorist and consultant with no psychological training was aligned with Maslow’s own thinking. Management theory and Third Force Psychology converged on a set of ‘truths’ about management and the realisation of human potential – individual, team organisational and social. Wow!

As Maslow said:

…this is not about new management tricks or gimmicks or superficial techniques that can be used to manipulate human beings more efficiently. Rather it is a clear confrontation of one basic set of orthodox values by another newer system of values that claims to be both more efficient and more true. It draws on some of the truly revolutionary consequences of the discovery that human nature has been sold short.

Filed Under: Leadership, management Tagged With: change, drucker, enterprise, entrepreneurship, Leadership, learning, management, maslow, performance improvement, performance management, progressive management

PMN at Hamara Healthy Living Centre

February 29, 2008 by admin

Images from Hamara

The Progressive Managers’ Network is coming to South Leeds, in partnership with the Hamara Healthy Living Centre.

Would you like to learn a management tool that is guaranteed to:

  • Save you time
  • Increase levels of trust in your team
  • Improve communication
  • Make you a noticeably better manager
  • Get more done – more quickly
  • Accelerate the professional development of your team, and
  • Reduce the pain of performance reviews?

The launch event, Brilliant 121s, which will be free of charge is to be held on April 29th with other dates planned as follows:

28th May – Giving and Getting Great Feedback NB -date changed from 27th

24th June – Practical Coaching for Progressive Managers

15th July – Effective Delegation

At the event you will get a free gift to help improve your management worth more than £25.

Places are strictly limited so please book your place online here. Or call me for more information on 0113 2167782.

The first event is free of charge.

Subsequent events will be charges at £120 per session. We will be offering a limited number of reduced price places at just £20 per session. Please get in touch and make your case to secure a reduced cost place.

If you know of a manager who might be interested please forward them a link to this page.

Filed Under: Leadership, management Tagged With: event, Leadership, learning, management, one to ones, performance improvement, performance management

The point of the excercise?

February 28, 2008 by admin

The point of the exercise is to do work you care about with people that matter.

Managers who can help employees find the ‘space’ to do work that they care about with people that matter will soon find themselves recognised as an outstanding leader of a high performing team.

  • Do you know what your team members care about – really?
  • Do they get to work on those things?
  • What are the success stories that show that your organisation and its people (still) matter?
  • What can you do to make your company ‘matter’ more?

Filed Under: Leadership, management Tagged With: change, Leadership, learning, management

Problems With Partnerships

February 25, 2008 by admin

Fellow Leeds blogger Todd Hannula has shared some of his concerns about ‘partnership’ over at his Social Catalyst blog which prompted me to comment.  I think this matters because so often I see partnerships of competent, mature and capable organisations that  in ‘partnership’ become the corporate equivalent of  a three year old having a temper tantrum in a sweet shop.

I work with a chief executive who has a plaque in his (home) office that says ‘Partnership: the temporary suspension of mutual loathing in pursuit of funding’.  How true in many cases!
One of the challenges is that partnership is a ‘weasel word’ with many definitions:

  1. a relationship of two or more entities conducting business for mutual benefit
  2. a legal contract entered into by two or more persons in which each agrees to furnish a part of the capital and labour for a business enterprise, and by which each shares a fixed proportion of profits and losses.
  3. The persons bound by such a contract.
  4. A relationship between individuals or groups that is characterised by mutual cooperation and responsibility, as for the achievement of a specified goal: Neighbourhood groups formed a partnership to fight crime.

Then there are different types and levels of partnership:

  • Self Interested Partnerships – only put in place in pursuit of funding
  • Mutual Partnership – in pursuit of a single relatively narrow agenda that benefits both parties
  • Strategic Partnership – characterised by a wider and longer term context and relationship
  • Shared Destiny Partnership – close to a merger situation where both partners share a single vision and go a long way towards the integration of cultures and systems. All partners face extinction as a consequence of failure.

One of the challenges in making any partnership work is to recognise it for what it is, be up front about it and manage the partnership accordingly.   Don’t pretend that a self interested partnership is in fact deeply strategic.  And never try to build a strategic partnership based on what you can win in the short term.

Make sure that all partners know exactly what type of partnership they are pursuing as differing expectations can be very damaging.

Filed Under: Leadership, management Tagged With: Leadership, learning, management, partnership, performance improvement, performance management

Urgency and Influence: The Role of the Manager in Uncertain Times

February 19, 2008 by admin

The news is full of ‘sub-prime crises’ and ‘credit crunches’.  Whether we are on the edge of a real recession, or just talking ourselves into one, I am not sure – but either way it is sensible to prepare for rougher times ahead.

Heading for the Storm

At these times good managers know how to develop a sense of urgency in the organisation to make sure it is ‘battened down’ when the storm hits. They set deadlines, chase progress and generally tighten up on both effectiveness and efficiency. By making sure that everyone is engaged in ‘doing something’ they manage to keep morale high and opportunities to wallow in self-pity to a minimum. They develop contingency plans, including drastic measures such as redundancies should they be necessary.
The very best managers maintained this sense of urgency when the waters were calm and progress was good.  They truly were making hay while the sun shone.  The focus of the urgency in such times should be more strategic:

  • building high performing teams and cultures – capable of creating more value at lower cost than the competition – through recruitment, development and retention
  • scanning the environment to see where the next storms are brewing and plotting the best course available
  • building customer loyalty and commitment so that the customer base is retained when things get rough

The average and the great manager are also separated, in my book, at least by the way that they handle the whole concept of influence and control. The average manager looks on tough times as ‘just one of those things’ that ‘we will get through somehow’. They become almost passive, certainly defensive, victims of the economic downturn, just trying to keep the wheels in motion until ‘things pick up’.The very best managers have a story to tell and a plan to put in place that will give the organisation every chance of coming through unscathed.  They actively manage the situation and ensure that everyone is engaged in looking for ways to drive up value and reduce costs.  Managers who have been using 121s effectively for a while will find they really come into their own as they can help to dispel rumours and keep everyone focused on the required objectives.

Filed Under: Leadership, management Tagged With: 121s, change, communication, environment, influence, Leadership, learning, management, one to ones, performance improvement, performance management, recession, urgency

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